Speak with Confidence

Chapter 1: Preparing to Speak with Confidence

Chapter Objectives

Chapter Preview

The Common Good

Sounding Off

Don't Be Shy

Be More Assertive

Making Business and Social Contacts

What This Course Can Do for You

What's This about Ethics?

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 2: Your First Talk: I’d Like to Introduce Myself

Chapter Objectives

Chapter Preview

In the Spotlight

Know Your Subject

Ice Cubes in the Stomach

Front and Center

Be Sure to Use Correct English Grammar

Say It Without Words

Platform Etiquette

Take Note

Question-and-Answer Session

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 3: You Don’t Have to Say It to Convey It

Chapter Objectives

Chapter Preview

What Is Nonverbal Communication?

How We Communicate Without Words

Other Codes

We Cannot Not Communicate

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 4: You Can Overhear, but You Cannot Overlisten

Chapter Objectives

Chapter Preview

Communication Activities

Listening as an Intellectual Activity

Reasons for Listening

How to Be a Better Listener

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 5: Make It Clear, concise, Correct,...and Cohesive

Chapter Objectives

Chapter Preview

Clear and Understandable Language

Your Voice

Breathing

Pronunciation

Articulation, or Diction

Rate of Speaking

Pauses

Pacing

Expression

Oral Visualization

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 6: Know Your Listeners and Speak Their Language

Chapter Objectives

Chapter Preview

Audience Analysis

Language and Your Future

Comparison Between Oral and Written Communication

Command of the Language

Use Nonsexist Language

Putting Words into Sentences

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 7: Selecting a Speech Topic and Doing Research

Chapter Objectives

Chapter Preview

Criteria for Selecting a Topic

Selecting Material and Narrowing the Topic

Doing Research

Preparing a Bibliography

Taking Notes

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 8: Putting It All Together

Chapter Objectives

Chapter Preview

Preparing an Outline

The Body of Your Talk

The Introduction to Your Talk

The Conclusion to Your Talk

The Title of Your Talk

Transitions, or Connecting Links

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 9: Delivering Your Speech

Chapter Objectives

Chapter Preview

Speaking Extemporaneously

Oral Visualization

Other Methods of Delivery

"Practice is Nine-Tenths"

Coping with Nerves

Developing Style and Confidence As a Speaker

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 10: Let’s Be Informative

Chapter Objectives

Chapter Preview

Knowledge Is Power

Some Purpose of Informative Talks

Some Major Types of Informative Talks

Four Principles of Learning

How To Select a Topic

Getting Into Your Informative Talk

Moving into the Main Discussion

Winding Up Your Informative Talk

A Sample Informative Speech with Outlines

Some Suggested Topics for Informative Talks

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 11: Let’s Be Persuasive

Chapter Objectives

Chapter Preview

The Importance of Persuasive Speaking

The Purposes of Persuasive Speaking

Analyzing Your Audience

Speech Strategy

How to Select a Topic

Electronic Media and Library

Methods of Persuasion

A Sample Persuasive/Nominating Speech with Outlines

Some Suggested Topics for Persuasive Talks

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 12: A Sight and Sound Choice

Chapter Objectives

Chapter Preview

How Visuals Can Aid You

Consider the Impact of Audiovisual Aids

Igniting Your Presentations

Adding Sight and Sound to Your Presentations

The Demonstration Talk

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 13: Saying a Few Words...Very Few

Chapter Objectives

Chapter Preview

Giving a Short Talk

How to Make an Announcement

How to Introduce a Speaker

How to Present an Award

How to Accept an Award

How to Make a Nominating Speech

How to Give an Installation Speech

The Eulogy or Special-Tribute Speech

How to Propose a Toast

Testing ...1...2...3...4

In Conclusion

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 14: Let’s Meet and Discuss It

Chapter Objectives

Chapter Preview

Getting Involved

Reflective or Critical Thinking

Types of Small-Group Discussion

The Panel Discussion

The Symposium

The Lecture

The Round-Table Discussion

The Brainstorming Session

The Buzz Session

The Meeting

The Committee

You As the Group Leader

The Correct Form of Address

Let’s Go to Work

What Employers Look For

How to Sell Yourself to a Prospective Employer

Research the Company and Position

Job Interviews

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Chapter 15: What Do You Say After You Say “Hello”?

Chapter Objectives

Chapter Preview

Conversation

Some Keys to Good Conversation

Suggestions to Improve Your Conversational Ability

How to Start a Conversation

How to Make Social and Business Contacts

How to Express Sympathy and Emotional Support

How to Talk on the Telephone

Quick Clicks

Things to Discuss in Class

What Do You Remember From this Chapter?

Vitalize Your Vocabulary

Appendix A: Speeches to Study

General Norman Schwarzkopf: General Schwarzkopf’s Speech to the U.S. Congress

John F. Kennedy: “Ich Bin ein Berliner”

John F. Kennedy: Address to the Greater Houston Ministerial Association

Martin Luther King, Jr.: “I have a Dream”

Mark Twain: “Mark Twain’s First Appearance”

President George W. Bush’s Speech on Terrorism

Appendix B: Suggested Speech Topics

More Topic Suggestions for an Informative Talk

More Topic Suggestions for a Persuasive Talk

More Topic Suggestions for a Demonstration Talk

Appendix C: Common Sexist Words and Phrases and Suggested Nonsexist Alternatives

Appendix D: Commonly Mispronounced Words

Glossary

Index