Managing Change in Organizations

Tony Nicholls is a Principal Consultant with Mayvin Ltd, a Leadership, Organization Design and Organization Development consultancy working globally across the private, public and third sectors. His private sector clients have included Zurich and Close Brothers and for the public sector, he works across the UK Civil Service and with Local Government organisations. Based in Wilmslow, UK, he is also the faculty lead for the UK Civil Service Organisation Design and Development capability development programmes. Prior to his role with Mayvin Ltd, he has held senior HR and OD roles at The Co-Operative Bank and Capital One, Europe.

Chapter - 00: Introduction;
Chapter - 01: The impact of uncertainty;
Chapter - 02: Manager of change, not change manager;
Chapter - 03: Mapping the tools of management;
Chapter - 04: The people side of change;
Chapter - 05: Context is everything;
Chapter - 06: Managing change: The mindset;
Chapter - 07: Managing change: The practice;
Chapter - 08: Managing change: The craft;
Chapter - 09: Everyday practice 1: Noticing;
Chapter - 10: Everyday practice 2: The check-in;
Chapter - 11: Everyday practice 3: Navigating;
Chapter - 12: The future of management;
Chapter - 13: Building more purposeful and inclusive organizations;

"This book really drew me in. It goes deep into the theory but also translates it into practice. This focus on management asks us to move away from practices that reinforce hierarchies and hero leaders coming to the rescue."

"Tony presents compelling arguments for the need to re-assess the value of management as opposed to leadership and provides a practical guide to modern practices that will be useful to managers at all levels in organisations."

"This book speaks to the part of me that resists convenient containers compartmentalising what it is to be leader, manager, or organisation. My rebellious side responded to this book as an invitation to break free of simplistic either/or arguments, and accept that to deliver real change we become what the situation demands of us. There is no handbook for this job. You can read all the books, absorb all the theory - but you're the secret sauce. Filled with anecdotes, lived experience and practical exercises - this is not a book of theory, but more like a collation of evidence to demonstrate where leaning into the complex and not having the answers, but being willing to 'do the work', are the practices that serve us to become 'unstuck'."

"Tony has written from the heart and based on his extensive experience. I value managers who can see through the noise and get to the nub of what is needed. This requires them to be 'always on', tuned into their context and to develop deep working relationships with their colleagues. Something I have witnessed first-hand that Tony focuses on and conveys extensively in his writing. Tony focuses our attention on the need for managers to move beyond the tools and techniques of management and to see themselves as being 'the instruments of change'."

"For practitioners who are involved in the bewildering world of change this book combines utility and confidence. In short, it provides practical things to do and is presented in a way that will give people the confidence to do them."

"Easy to read and understand, this book is an enjoyable journey, building through each chapter. Using stories and personal reflections, Tony gives something of himself that will resonate and help the reader connect. This book is about turning the management pyramid upside down, taking theory and making it relatable. It is ideal for all managers, whatever their level in the business."