Lemon-Aid New and Used Cars and Trucks 2007-2018 (eBook)

Phil Edmonston, Canada’s toughest customer, is a former MP and a long-time consumer advocate. For over forty-five years, he has written more than 150 consumer guides in the bestselling Lemon-Aid series. About three decades ago Nissan and Honda sued Phil for five million dollars — and lost. George Iny, Canada’s smartest car customer, is the director of the Automobile Protection Association, founded by Phil Edmonston in 1969. George and the APA’s secret shoppers have worked with CTV W5 to expose deceptive practices in auto sales and repairs for two decades.

Introduction
More Secret Car Warranties in Lemon-Aid

Part One: BUYING A NEW VEHICLE
More Choice, Better Deals
Buying
Which New Car, Truck, SUV, or Van?
When and Where to Buy
Frivolous Freight Charges
Buying the Right Car or Truck
Safety
The Test Drive
Seniors and Driving
Making Driving Accessible
Highway High-Tech
When “New” Isn’t New
Fuel Economy Fantasies
Saving on Service
“Hidden” Costs
Negotiating the Options Jungle
Paying a Fair Price
Leasing Fleecing: Why Leasing Costs More
Trade-In Tips

Part Two: OLD WHEELS AND GOOD DEALS
Buying Used Is the Popular Choice
Make Defects Harder to Hide
Parts Can Be Cheaper for a Used Vehicle
When and Where to Buy
Don’t Pay Too Little
Financing Choices
Dealer Tricks
Private Scams
Auto Insurance
Helpful Websites
Summary

Part Three: THE ART OF COMPLAINING
It Pays to Complain
Two Warranties
Supplementary Warranty Scams
Supreme Court Tackles “Fine Print”
Broken Promises
Negligence
Reasonable Durability
Strategies for Successful Complaining
Using Government Agencies
Secret Warranties and Special Programs

Part Four: 2007-2018 RATINGS “GOOD CARS, BAD CARS”
How Lemon-Aid Picks the “Best” and “Worst”
Terms Used in Part Four
American Models
American Car Quality
Fiat Chrysler and Jeep
FIAT CHRYSLER AUTOMOBILES
JEEP
FORD
GENERAL MOTORS
Japanese and Korean Automakers
ACURA
HONDA
HYUNDAI
INFINITI
KIA
LEXUS
MAZDA
MITSUBISHI
NISSAN
SUBARU
SUZUKI
TOYOTA
European Vehicles
Luxury Lemons
AUDI
BMW
MERCEDES-BENZ
MINI
VOLKSWAGEN
VOLVO

MODEL INDEX