Decision Maker's Playbook, The

Simon Mueller is a Project Leader at Boston Consulting Group. Previously he served as the General Manager of the BCG Henderson Institute, the firm’s strategy and macroeconomics think-tank. Simon has advised industrial and technology clients in North & Latin America, Europe and Asia, where he worked extensively on strategic and transformative projects focusing on advanced technologies such as robotics and 3D-printing. Simon is also co-founder of the global non-profit organization The Future Society, which develops governance solutions to ensure safety, fairness and shared prosperity in light of the rise of intelligent/autonomous systems. Julia Dhar is a Partner at Boston Consulting Group. She co-founded and leads BeSmart, the firm’s behavioral economics initiative, where she uses her expertise to make organizations more productive, profitable and happier. She has works extensively across the United States, the Middle East and Asia in the public and private sectors. Julia has also held policy and advisory roles in government, including Private Secretary to New Zealand’s Minister of Finance.

Part 1 Collect evidence
1 Illuminate your blind spots
2 Bust your biases
3 Explore your data
Part 2 Connect the dots
4 Drill down
5 Move the needle
6 See the big picture
Part 3 Craft the approach
7 Think on the margin
8 Score points
9 Walk the talk
Part 4 Complete the mission
10 Multiply your possibilities
11 Engineer incentives
12 Make it happen
13 Conclusion
Appendix: Confidence calibration
Further resources