How to Talk So People Listen

The author of this book gives advice on such matters as where and when to hold meetings, how long they should be, how to get the best out of those who attend and what audio visual aids to use. She aims to improve the individual's techniques in communication in the work place.

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The author of this book gives advice to those who wish their day-to-day business communication was more effective. She offers practical suggestions on such matters as where and when to hold meetings, how long they should be, how to get the best out of those who attend and what audio visual aids to use. She gives examples of what typically goes wrong in trying to communicate and brings a new dimension to the complex process of communication in the workplace. The author is the advisor to Chief Executive Officers of companies such as American Express, Polaroid and Dupont.