Lisa de Rijk (formerly Lisa Wake) is Managing Director of Awaken Consulting & Training Services Ltd and also of Awaken School, a United Kingdom Council for Psychotherapy (UKCP) accredited NLPt psychotherapy training organisation. Author of Neurolinguistic Psychotherapy: A Postmodern Perspective; The Role of Brief Therapies in Attachment Disorder; and lead editor of The Clinical Effectiveness of Neurolinguistic Programming. Lisa is committed to NLP research and development and co-developed the world's first UK university recognised NLP Trainers Training that has an academic underpinning. As a former nurse and NHS manager in the UK, Lisa has an MSc in Advanced Clinical Practice and is studying for her PhD in Psychology at Surrey University, exploring NLPt and how it integrates latest thinking in neuroscience into NLP practice. Consultant to a diverse range of organisations, Lisa has a track record of working in the public, private and third sector as a Trainer, Coach, Change Management Consultant and Supervisor. Lisa has served as Chair and Vice Chair of UKCP and is advisor to the Association of NLP. She is the European Director for Research and Development, for the global NLP Research and Recognition project. Lisa is Honorary Fellow of UKCP (UK Council for Psychotherapy) awarded for her services and contribution to the field of psychotherapy.

Acknowledgements

Chapter One - Introduction
Book overview
Background to NLP
The Three Therapists

Chapter Two - History and the Map of NLP
Map of the history of NLP
Map of the influences on NLP
The NLP communication model
Rationale for the model
Underpinning and associated theories
Evidence base
Definitions
Education
Health
Management
Sports
Therapy
Presuppositions of NLP
Principles of Cause and Effect & Perception is Projection

Chapter Three - Goal setting and outcomes
Rationale for Outcome Setting and the use of Goals
The neuroscience theory
Social learning theory
Psychological and emotional development
Evidence base
Principles of goal setting
Process of goal setting
Procedure
Exercise
Applications

Chapter Four - Understanding other people
Sensory Acuity
Rationale
Evidence base
Principles of sensory acuity
Process of sensory acuity
Procedure
Exercise
Applications
Rapport
Rationale
Evidence base
Principles of rapport
How to develop rapport
Procedure
Exercise
Applications
Representational Systems
Rationale
Evidence base
Principles of representational systems
Process of identifying the primary representational system
Procedure
The representational system preference test
Scoring the representational preferences
Exercise
Applications
Eye accessing cues
Rationale
Evidence base
Principles of eye accessing cues
Process of eye accessing
Procedure
Eye Pattern Elicitation
Applications

Chapter Five - Viewing things from alternative perspectives
Perceptual positions
Rationale
Evidence base
Principles of perceptual positions
Process of perceptual positions
Procedure
Exercise
Applications
Meta-Mirror
Procedure
Exercise
Disney Pattern
Rationale
Evidence base
Principles of Disney strategy
Process of Disney strategy
Procedure
Exercise
Applications
Metaphor
Rationale
Evidence base
Principles of metaphor
Process of metaphor
Procedure
Exercise
Applications
Re-framing
Rationale
Evidence base
Principles of reframing
Process of reframing
Procedure
Exercise
Applications

Chapter Six - Changing the pictures, sounds
and feelings of how we think
Submodalities
Rationale
Evidence base
Principles of submodalities
Process of submodalities
How to use submodalities
Mapping Across
Procedure
Submodalities Checklist
Applications
Strategies
Rationale
Evidence base
Principles of strategies
Process of working with strategies
Procedure
Exercise
Applications
Anchoring
Rationale
Evidence base
Principles of anchoring
Process of anchoring
Procedure
Exercise
Applications

Chapter Seven - Change Management
Logical levels of change
Rationale
Evidence base
Principles of logical levels
Process of Logical Levels
Individual
Organisational
Procedure
Individual
Organisational
Exercise
Applications
The SCORE model of change
Rationale
Evidence base
Principles of SCORE
Process of SCORE
Procedure
Poor time management
Financial pressure on the business
Exercise
Applications

Chapter Eight - The Language of NLP
Metamodel
Rationale
Evidence base
Principles of the meta model
Process of the meta model
Distortions
Deletions
Generalisations
Procedure for using the meta model
Exercise
Applications
Milton model
Rationale
Evidence base
Principles of Milton model
Process of the Milton model
Procedure
Coaching client who wants to develop confidence
Business audience who are focussed on maximising growth potential
Exercise
Applications
Linguistic Presuppositions
Rationale
Evidence base
Principles of linguistic presuppositions
Process of identifying linguistic presuppositions
Procedure
Exercise
Applications
Hierarchy of Ideas
Rationale
Evidence base
Principles of Chunking
Process of Chunking
Procedure
Examples of higher chunks
Exercise
Applications

Chapter Nine - Presenting Information
4 Mat
Rationale
Evidence base
Principles of 4 Mat
Process of 4 Mat
Why
What
How
What If
Procedure
Exercise
Applications

Chapter Ten - Motivating and Influencing Others
Values
Rationale
Evidence base
Principles of values
Process of working with values
Procedure
The Contexts of values
Exercise
Applications
Metaprogrammes
Rationale
Evidence base
Principles of metaprogrammes
Simple metaprogrammes
Complex metaprogrammes
Communication preference
Simple metaprogrammes
Complex metaprogrammes
Communication preference
Exercise
Applications

Chapter Eleven - Performance Excellence
Modelling
Rationale
Evidence base
Principles of modelling
Patterns of modelling
Process of modelling
Procedure for modelling
Exercise
Applications

Chapter Twelve - NLP: Principles in Practice
NLP in higher education
Professional associations
Professional body recognition
Regulation of psychological professions
Coaching and NLP
Business and NLP
Education and NLP
Therapy and NLP
Sports and NLP
Health care and NLP
Where next for NLP?
Summary

References

Index