How to Succeed with People (eBook)

Paul McGee is one of Europe's leading motivational speakers and coaches, where he combines practical strategies with both inspiration and realism. He has spoken in 31 countries to date and is the author of several books, including the bestselling Self-Confidence (now in 2nd edition), How Not To Worry and S.U.M.O. (Shut Up, Move On). The proud creator of S.U.M.O., his simple yet profound messages have spread across the globe both in public and private sector organisations. More recently his ideas have been developed for young people under the banner of SUMO4Schools. Building on his academic background in behavioural and social psychology, Paul is also a trained counsellor, a performance coach and a Fellow of the Institute of Sales and Marketing Management. His aim is simple - "I want to help people achieve better results in life and have more fun in the process."

What's the big deal about this people stuff? vii

Let's set the scene 1

Section One - Stop, Understand 9

People can't be fixed 11

Most people suffer from S.A.D.S. 17

Some people are lightbulbs 23

Why intelligent people do stupid things 29

You get what you tolerate 35

Humiliation is for amateurs 43

Being nice won't always work 51

It takes two to tango 57

No investment, no return 63

Section Two - Move On 71

Have realistic expectations 73

Let sleeping dogs lie . . . sometimes 81

Check out your attitude 87

Be willing to be wrong 99

Don't treat people as you want to be treated 107

Four killer questions you have to ask yourself 113

How to make criticism count . . . not crucify 123

Work out why they're whinging 131

How to make people feel S.P.E.C.I.A.L. (Part 1) 141

How to make people feel S.P.E.C.I.A.L. (Part 2) 151

How to pick people up when they're feeling down 163

How to talk so people listen 173

The ball's in your court 185

About Paul McGee 195

More stuff to help 197

Index 201