Leadership (eBook)

Cover 1
Copyright 5
Table of contents 6
Introduction to the Book 9
Acknowledgements 11
Rocks 12
1 Leadership and Team Building 14
1.1 Why leadership in project management is crucial? 14
1.2 Challenges in leadership 17
1.3 Emerging issues in leadership 20
1.4 Separating leadership from management 22
1.4.1 Action centred leadership 25
1.5 Competencies and skills of leadership 26
1.5.1 Leadership skills 28
1.6 Followership and leadership 29
1.7 Building teams 31
1.7.1 The initial managing stage 32
1.7.2 The mentoring stage 33
1.7.3 The normalization stage 34
1.8 Chapter summary - 10 key points 34
1.9 Next chapter 35
Chapter 1 references 35
Chapter 1 Further reading 36
2 Leadership and Team Development 37
2.1 Building high-performance teams 37
2.1.1 High-performance teams and motivation 38
2.2 Empowering teams 41
2.3 A model for empowerment 43
2.4 Self-directed work teams 44
2.5 Setting team objectives 47
2.6 Ownership of the objective 49
2.7 Mentoring, coaching, and team training 50
2.7.1 Mentoring 51
2.7.2 Coaching 53
2.7.3 Training 54
2.8 Measuring and rewarding team performance 55
2.8.1 Performance setting within projects 57
2.8.2 Rewarding performance 60
2.8.3 Maintaining momentum (a question of balance) 62
2.9 Chapter summary - 10 key points 63
2.10 Next chapter 64
Chapter 2 references 65
Chapter 2 Further reading 65
3 Leadership and Decision Making 66
3.1 The decision-making process 66
3.2 Decision-making tools and techniques 73
3.2.1 Tools and techniques 73
3.3 Decision-making strategies 79
3.4 Decision making under certainty risk and uncertainty 82
3.5 Decision audits and reviews 85
3.6 Chapter summary - 10 key points 86
3.7 Next chapter 87
Chapter 3 references and further reading 88
4 Leadership Influence, Power, and Conflict Management 89
4.1 Influencing the leadership challenge 89
4.2 Methods of influence and persuasion 91
4.3 Influencing strategies, tactics, and styles 94
4.4 The cultural power game in leadership 97
4.5 Sources of power 99
4.6 Managing with power 102
4.6.1 Power sharing 103
4.6.2 Maintaining power 104
4.7 Managing conflict 104
4.7.1 Causes of conflict 105
4.8 Conflict resolution strategies 108
4.9 Chapter summary - 10 key points 109
4.10 Next chapter 111
Chapter 4 references 112
Chapter 4 Further reading 112
5 Communication - The Leadership Interface 113
5.1 The communication process 113
5.1.1 Open communication 113
5.1.2 Team communication 114
5.1.3 Network communication 115
5.2 Creating a communications strategy 116
5.2.1 Communicating with project stakeholders 117
5.2.2 Communication participation and collaboration 118
5.3 Communication skills 120
5.4 Communication planning 122
5.4.1 The planning process 123
5.5 Barriers to communication 125
5.6 Communication feedback and audits 128
5.6.1 Communication audits 128
5.7 Chapter summary - 10 key points 131
5.8 Next chapter 132
Chapter 5 references 132
Chapter 5 Further reading 133
6 Ethics and Governance: A Leadership Perspective 134
6.1 Ethics and leadership 134
6.2 Ethics and moral rules of behaviour 136
6.2.1 Ideology and ethics 137
6.3 Ethics and the communication interface 139
6.3.1 Duties, responsibilities, and obligations 140
6.4 Governance 141
6.4.1 Project governance 143
6.4.2 Managing stakeholder adjustments 144
6.5 Governance framework 146
6.5.1 Managing governance objectives 147
6.6 Governance problems and issues 148
6.6.1 Governance audits and reporting 148
6.7 Chapter summary - 10 key points 150
6.8 Next chapter 151
Chapter 6 references 151
Chapter 6 Further reading 151
7 Essays In Leadership 152
7.1 Essay No. 1: Personal leadership 152
7.1.1 Introduction 152
7.1.2 What do I think? 153
7.1.3 So what are the models or mind sets that you find most useful as a leader? 154
7.1.4 Do those who work for you show the leadership you want? 155
7.1.5 So, how important are the various elements of EI in your thinking about leadership? 156
7.1.6 Is the vision you have for your organization or your part of it shared by enough people? Does it help to motivate you and your people? 157
7.1.7 Think about your own experience, perhaps some critical and contested decisions that were made - who won and who lost, or did you find a way not to make it seem win/lose? 158
7.1.8 What leadership achievement are you most proud of? 160
7.1.9 Summary 160
7.1 Appendix 1: Nolan standards 164
7.1 References 163
7.2 Essay No. 2: Leading virtual teams 165
7.2.1 Introduction 165
7.2.2 Work from home 165
7.2.3 Research data 166
7.2.4 Characteristics of virtual teams 166
7.2.5 Leading virtual teams 167
7.2.6 Dealing with communication problems 168
7.2.7 Tips on alleviating communication problems 168
7.2.8 Trust 169
7.2 Further reading 170
7.3 Essay No. 3: Evolutionary leadership 170
7.3.1 Introduction 170
7.3.2 System dynamics theory 171
7.3.3 Evolutionary theory in organizations 172
7.3.4 Growth and balance 174
7.3.5 Leadership in organizational evolution 176
7.3.6 Strategic management 176
7.3.7 Management control 177
7.3.8 Next steps 178
7.4 Essay No. 4: Team building without time wasting 178
7.4.1 Introduction 179
7.4.2 Steps in the process 179
7.4.3 Why this process works 182
7.5 Essay No. 5: Distinguishing teams from work groups is critical 183
7.5.1 Introduction 183
7.5.2 Team, work group, or neither? 183
7.5.3 Importance of how to determine kind of group 186
7.6 Biographies 188
7.6.1 Essay No. 1: Paul Tarplett 188
7.6.2 Essay No. 2: Dr David Gould 188
7.6.3 Essay No. 3: Dr Stafan C Gueldenberg and Dr Werner Hoffmann 189
7.6.4 Essay No. 4: Dr Marshall Goldsmith and Howard Morgan 189
7.6.5 Essay No. 5: Marie J. Kane 189
Appendix A: Examples of Professional Codes of Ethics 191
Project Management Institute (PMI) 191
Project management professional code of professional conduct 191
I Responsibilities to the profession 191
II Candidate/certificants responsibilities to customers and the public 192
British computer society code of professional conduct (version 2.0) 193
The public interest 193
Duty to relevant authority 195
Duty to the profession 195
Professional competence and integrity 196
Glossary of Terms 197
Index 205