Bad Software - Cem Kaner, David Pels

Bad Software

What to Do When Software Fails

, (Autoren)

Buch | Softcover
352 Seiten
1998
John Wiley & Sons Inc (Verlag)
978-0-471-31826-2 (ISBN)
37,77 inkl. MwSt
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What recourse do consumers have with a considerable software investment? This book takes a look at when things get bad and how to avoid getting stuck with bad software. The authors aim to provide the information, questions and tools consumers need to tackle this problem. They also offer techniques to deal with the vendor and consumer protection agencies.

Read This First; Introduction; Preparing to Make the Call; Knowing What to Ask For; Make The Call; Consumer Protection Agencies; Software Quality and the Law; Overview of a Lawsuit; Lawyers; Small Claims Court; Safe Shopping; Appendix; References; Index; About the Authors.

Erscheint lt. Verlag 9.11.1998
Verlagsort New York
Sprache englisch
Maße 190 x 233 mm
Gewicht 652 g
Einbandart Paperback
Themenwelt Sachbuch/Ratgeber
Informatik Office Programme Outlook
Informatik Weitere Themen Hardware
ISBN-10 0-471-31826-4 / 0471318264
ISBN-13 978-0-471-31826-2 / 9780471318262
Zustand Neuware
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