Hospitality Management

This study discusses ways in which performance can be improved in the hospitality industry through the effective management of human resources. It recognizes the diverse nature of the industry but makes particular reference to the hotel sector, providing real-life case studies and examples.

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This text provides a detailed study of ways in which performance can be improved in the hospitality industry through the effective management of human resources. It recognizes the diverse nature of the hospitality industry but makes particular reference to the hotel sector. Review, discussion questions, real-life case studies and examples are provided.