Protecting Financial Consumers in Europe

Piotr Tereszkiewicz, M.Jur. Oxford (2005); Ph.D. & LL.D. Jagiellonian University in Cracow (2005, 2015), is a Professor of Private Law at Jagiellonian University. His research, published in English, German and Polish, focuses on European and comparative contract and consumer law as well as the law of financial services. Mariusz Jerzy Golecki, LL.M Cambridge (2001), Ph.D. & LL.D. Lodz (2004, 2013), is a Judge in the Supreme Administrative Court in Poland, a Professor at the University of Lodz. He was the Financial Ombudsman in Poland (2019-2021). He is the author of 5 monographs and 90 or so academic articles.

Contents


Foreword


Preface


Notes on Contributors





Introduction: Financial Consumers, Complex Contractual Products, and Dispute Resolution – Setting the Scene


 Piotr Tereszkiewicz





Part 1: Consumer Protection across Different Financial Products


1 Consumer Protection in Polish Insurance Law


 Piotr Tereszkiewicz and Katarzyna Południak-Gierz





2 Consumer Protection in Portuguese Insurance Law


 Rui Mascarenhas Ataíde and Francisco Rodrigues Rocha





3 Consumer Protection regarding Banking Deposit Products in Greek Law


 Georgios Mentis





4 Judicial Review of Standard Business Terms in Payment Services Contracts in German Law


 Sebastian Omlor and Hans Wilke





Part 2: Foreign Currency Loans in Europe


5 Foreign Currency Loans in Hungary


 András Pomeisl





6 Foreign Currency Loans in Croatia


 Emilia Mišćenić





7 Foreign Currency Loans in France


 Mariola Lemonnier





8 Foreign Currency Loans in Slovenia


 Jorg Sladič





9 Foreign Currency Loans in Italy


 Marta Infantino





10 Complex Mortgage Loans in Spain


 Teresa Rodríguez de las Heras Ballell





11 Foreign Currency Loans and Directive 93/13: The CJUE as a Legal Architect


 Piotr Tereszkiewicz





Part 3: Financial Ombudsman Bodies and Consumer Protection


12 Mind the Consumer Protection Gap: The UK Financial Ombudsman Service, Fairness and Reasonableness, and the Law


 Ugochi Amajuoyi and Andrea Fejős





13 Comparative Perspective on the Banking and Financial Ombudsman: Current Limitations and Possible Solutions


 Francesca Bichiri and Cristina Poncibò





14 The Financial Arbitrator in the Czech Republic


 Josef Kotásek





15 Collective Redress for Consumers of Financial Services


 Noah Vardi





16 Judicial Governance and the Financial Markets from the Law and Economics Perspective


 Mariusz J. Golecki





17 The Role and Nature of Financial Ombudsman Institutions in Business-related Human Rights


 Jernej Letnar Černič





Part 4: The Way Forward: Building Consumer Protection through Financial Education


18 Financial Education: A Human Rights Perspective on Financial Literacy


 Karolina Mendecka





19 A Comparative Analysis of National Financial Education Strategies among the Visegrad Group


 Grażyna Borys





20 Household Approaches to New Technologies in Financial Education in Poland


 Małgorzata Iwanicz-Drozdowska, Ewa Cichowicz and Łukasz Kurowski





Index