Management in Public Administration (eBook)

Markus Bodemann is currently a consultant for data center automation and virtualization technologies at the state data center IT.NRW in Düsseldorf. As part of the transition to the New Municipal Finance Management (NKF), he has played a key role in the content and technical implementation in public administration accounting systems.​​

Dedication 6
Table of Contents 7
List of Abbreviations 10
List of Figures 12
List of Tables 14
Introduction 15
1. Current tendencies in business practices in public administration in a global economy 19
1.1. Characteristics of public administration an the influence of the environmental and juridical framework 19
1. 1. 1. Specific issues of public administration 19
1. 1. 2. Comparison of private and public sector objectives 31
1. 1. 3. Considerations on performance indicatros used in public administration in relation to private sector 36
1. 1. 4. Provision of public goods and services and the responsibility 46
1. 1. 5. The role and importance of public administration for the local and global economy 48
1.2. Considerations about different values in provisioning of services in public administration 49
1. 2. 1. Corporate social responsibility as objective of public administration 49
1. 2. 2. Recent scientific approaches to public value 62
1.3. The dilemma of diffuse personal absorption of utility in the context of public services 66
2. Today’s development of applicability of business behavior in public administration 69
2.1. General approaches for increasing efficiency in public sector 69
2.2. Concepts of New Public Management (NPM) 70
2. 2. 1. Basic principles of New Public Management 70
2. 2. 2. First evaluation after practical use in public sector 76
2.3. Deduction of performance indicators 82
2. 3. 1. Performance ratio in public sector 82
2. 3. 2. Remaining public sector indicators 87
2. 3. 3. The search for indicators to measure public service performance - the term public value 90
2.4. Specific features of public sector as distinctive characteristics 96
2.5. New approaches using non-monetary unit measurement – public value as reference 104
3. Considerations of risk and developments of risk management in a global economy 108
3.1. Specifying the elements of risk 108
3. 1. 1. Magnitude and coutomes as indicator for achievement of objectives and derivation from status quo 119
3. 1. 2. Integrating probability in decision-development-strings 122
3.2. Specific features of risk management models 124
3. 2. 1. Evolution of risk management 124
3. 2. 2. International risk management standards 135
3. 2. 3. Exemplary legal references 139
4. Tendencies concering risk management practices in public admin 142
4.1. Comparison of expected effects of risk management in private sector and public administration 142
4.2. Critical factors for public administration reducing effectiveness of risk management 151
4.3. Considerations of current financial situation and consequences for decisions under not-certainty in public admin 171
4. 3. 1. Financial situation in public administration in EU 171
4. 3. 2. Challenges for dynamic response to environment in public administration 176
4. 3. 3. Strategic approaches of risk management practices in public administration 182
5. Study on the opinions of enterprises regarding the evolution of 188
5.1. General context of the research 188
5.2. Objectives and research methodology 188
5.3. Research results 189
5. 3. 1. Research results in evaluation of efficient project management in public administration 189
5. 3. 2. Results on intentional risks - given guarantees in public administration 190
5. 3. 3. Results identifying and ranking external and internal influences 194
6. Study on the identification of risk management practices and risk factors in German public administration 197
6.1. General context of the research 197
6.2. Objectives and research methodology 198
6.3. Research results 200
6. 3. 1. Risk categories by annual status reports 200
6. 3. 2. Research results on correlation to size and annual budget regarding risk factors 208
6. 3. 3. Research results regarding correlation regarding debt level and risk factors 210
6.4. Matrix of relevance of identified risk factors in public administration 212
6.5. Analysis of the risk awareness based on the identified risk factors 213
6. 5. 1. Reflection of risk awareness as result of the survey 213
6. 5. 2. Integration of risk factors in status reports in public administration 217
7. Proposed framework for risk management practices in public sector to increase public value in Germany 219
7.1. General context of the research 219
7.2. Objectives and research methodology 220
7.3. Development of a model of integrated risk management for public administration 220
7.3.1. Proposed model as support for public administration decision-maker 220
7.3.2. Combination of public value and probability over time 223
7.3.3. Framework for decisions and influence to public value 225
7.3.4. Organizational framework for application of integrated risk management in public administration 226
Conclusion 230
Bibliography 242