Effective Police Supervision

Harry W. More is a Professor Emeritus at San Jose State University, and a past president of the Academy of Criminal Justice Sciences and the Western Society of Criminology. He has taught at Washington State University; Indiana University of Pennsylvania, where he started and chaired the Criminology program; and San Jose State University, where he chaired the Department of Administration of Justice and created the Bureau of Administration of Justice. Outside of the university setting, he has been employed by the U.S. Secret Service, worked in juvenile probation, and taught in-service personnel in management in California, Ohio, and Oregon. Currently the President of the Law Enforcement Consulting Group, More has written numerous articles and authored or edited more than 40 texts. Larry S. Miller is Distinguished Professor and Chair of Criminal Justice and Criminology at East Tennessee State University (ETSU). He received his Bachelor of Science from ETSU, a Master of Science from Eastern Kentucky University, and his Ph.D. in Health & Safety with collaterals in Forensic Anthropology and Criminology from The University of Tennessee. Miller, who has worked as a police officer, criminal investigator, and crime laboratory director, teaches in the area of law enforcement and is the author of several books on topics including criminal investigation, criminal justice report writing, police photography, and more.

1. Supervision — The Management Task 2. Community-Oriented Policing and Problem Solving — Improving Neighborhood Quality of Life 3. Interpersonal Communications — Striving for Effectiveness 4. Motivation — A Prerequisite for Success 5. Leadership — The Integrative Variable 6. Team Building — Maximizing the Group Process 7. Change — Coping with Organizational Life 8. Performance Appraisal — The Key to Police Personnel Development 9. Training, Coaching, Counseling, and Mentoring — Helping Officers Grow and Develop 10. Discipline — An Essential Element of Police Supervision 11. Internal Discipline — A System of Accountability 12. Supervising the Difficult Employee — Special Considerations 13. Supervising Minorities — Respecting Individual and Cultural Differences 14. Tactical Operations — Critical Incident Deployment 15. Labor Relations — Problem Solving through Constructive Conflict 16. Homeland Security and Terrorism — A Changing Role