Computer Supported Cooperative Work

This introduction to computer supported cooperative work provides an overview of latest innovations in computer support with a focus on employees′ interaction with technology and the extent to which technology facilitates collaboration. The book examines the impact technology has on workers and the implications for employee selection, training, performance appraisal, and job design.

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This volume, intended for students and business professionals, provides an introduction to Computer Supported Cooperative Work (CSCW). The authors illustrate CSCW in action and discuss general trends in computer support systems including artificial intelligence, extended realities, and new strategies for interacting with technology. The changing job and worker requirements that accompany CSCW are examined from both a behavioral and technical standpoint. In addition, the authors discuss the implications for various aspects of human resource management including personnel selection, training, leadership, and performance appraisal. Written for the non-computer specialist, the book is easy to understand and will be useful to students in business, psychology, and computer courses and to business professionals implementing CSCW technologies.