The Handbook of Dispute Resolution (eBook)

Michael L. Moffitt is an associate professor and the associate director of the Appropriate Dispute Resolution Program at the University of Oregon School of Law. Robert C. Bordone is the Thaddeus R. Beal Lecturer on Law at Harvard Law School and the deputy director of the Harvard Negotiation Research Project at Harvard Law School.

Preface.

1. Perspectives on Dispute Resolution: An Introduction (Michael
L. Moffitt and Robert C. Bordone).

2. Roots and Inspirations: A Brief History of the Foundations of
Dispute Resolution (Carrie Menkel-Meadow).

PART ONE: UNDERSTANDING DISPUTANTS.

3. "I See a Pattern Here and the Pattern Is You":
Personality and Dispute Resolution (Sheila Heen and John
Richardson).

4. The Decision Perspective to Negotiation (Max H. Bazerman and
Katie Shonk).

5. Enemies, Allies, and Emotions: The Power of Positive Emotions
in Negotiation (Daniel L. Shapiro).

6. Relationship Dynamics in Disputes: Replacing Contention with
Cooperation (Keith G. Allred).

7. Identity, Beliefs, Emotion, and Negotiation Success (Clark
Freshman).

8. Cultural Pathways in Negotiation and Conflict Management
(Anthony Wanis-St. John).

9. Negotiation Through a Gender Lens (Deborah M. Kolb and Linda
L. Putnam).

10. Bone Chips to Dinosaurs: Perceptions, Stories, and Conflict
(Douglas Stone and Sheila Heen).

PART TWO: UNDERSTANDING DISPUTES AND DISPUTE
CONTEXTS.

11. Disputes as Opportunities to Create Value (Michael L.
Moffitt).

12. Six Principles for Using Negotiating Agents to Maximum
Advantage (Scott R. Peppet).

13. Finding Settlement with Numbers, Maps, and Trees (Marjorie
Corman Aaron).

14. Option Generation: Be Careful What You Ask For . . . (Chris
Guthrie).

15. Organizational Influences on Disputants (Corinne
Bendersky).

16. A Taxonomy of Dispute Resolution Ethics (Jonathan R.
Cohen).

17. The Role of Law in Settlement (Russell Korobkin).

PART THREE: UNDERSTANDING DISPUTE RESOLUTION
PROCESSES.

18. Negotiation (Bruce Patton).

19. Mediation (Kimberlee K. Kovach).

20. Arbitration (Sarah Rudolph Cole and Kristen M.
Blankley).

21. Litigation as a Dispute Resolution Alternative (Jeffrey R.
Seul).

22. Consensus Building and ADR: Why They Are Not the Same Thing
(Lawrence E. Susskind).

23. Bargaining in the Shadow of Management: Integrated Conflict
Management Systems (Howard Gadlin).

24. Selecting an Appropriate Dispute Resolution Procedure:
Detailed Analysis and Simplified Solution (Frank E. A. Sander and
Lukasz Rozdeiczer).

PART FOUR: EMERGING ISSUES IN DISPUTE RESOLUTION.

25. What Could a Leader Learn from a Mediator? Dispute
Resolution Strategies for Organizational Leadership (Hannah Riley
Bowles).

26. Online Dispute Resolution (Ethan Katsh).

27. Public and Private International Dispute Resolution (Andrea
Kupfer Schneider).

28. Victim Offender Mediation: Evidence-Based Practice Over
Three Decades (Mark S. Umbreit, Robert B. Coates, and Betty
Vos).

29. Youths, Education, and Dispute Resolution (Donna K. Crawford
and Richard J. Bodine).

30. Institutionalization and Professionalization (Nancy A.
Welsh).

31. The Next Thirty Years: Directions and Challenges in Dispute
Resolution (Robert C. Bordone, Michael L. Moffitt, and Frank E. A.
Sander).

About the Editors.

About the Contributors.

Name Index.

Subject Index.