Crisis Negotiations

Michael McMains consults with local, state, and federal law enforcement agencies, and private and public organizations, on crisis management issues. He has developed and presents training on workplace violence, hostage/crisis negotiations, family violence, crisis intervention for first responders, suicide intervention, hostage survival strategies, and traumatic stress. From 1982-2004, he was the Chief Psychologist and Director of the Victims Advocacy Section of the San Antonio Police Department. In 2010, he co-wrote curricula on negotiation with terrorists for the United States Department of State. In the course of his career he has consulted on more than 400 hostage/barricaded subject incidents. He is a certified Master Peace Officer in Texas and a certified Police Instructor. Wayman C. Mullins has taught at Texas State University-San Marcos, where he is a Professor in the Department of Criminal Justice, since 1984. He has researched, written, and published extensively in the areas of crisis negotiations, terrorism, stress and PTSD, and other police issues. He has served as a consultant to law enforcement and correction agencies at the federal, state, and local levels; private businesses; and international corporations. He also helped start the Crisis Negotiation Team at Hays County Sheriff's Office and is still an active member of that team. Mullins is a licensed peace officer in Texas.

1. Crisis Management: History and Overview 2. Crisis Management: Crisis Response Team Elements 3. Crisis Management: Goals, Tasks and Skills — The REACT Model 4. Crisis Management: Risk Assessment 5. Crisis Management: Communication in Crisis Negotiations 6. Crisis Management: Negotiating with Emotionally Disturbed and Mentally Ill Individuals: Recognition and Guidelines 7. Crisis Management: Negotiating with Suicidal Persons 8. Crisis Management: Negotiating with Special Populations 9. Crisis Management: Crisis Negotiations in Prisons and Correctional Facilities 10. Crisis Management: Hostage Dynamics 11. Crisis Management: Managing Stress and Trauma