Family Business Sustainability Case Studies Across the World

Edited by Tulsi Jayakumar, Professor of Finance and Economics and Executive Director, Centre for Family Business and Entrepreneurship, SPJIMR, India, Elisa Conti, Associate Professor of Economics, Department of Economics, Finance and Law, Member of the IPAG Chair for Sustainable Family Business and Entrepreneurship, IPAG Business School, Andrea Calabrò, Professor of Family Business and Entrepreneurship, Director, IPAG Chair for Sustainable Family Business and Entrepreneurship, IPAG Business School, France, Academic Director, STEP Project Global Consortium, the Netherlands, Adriana Andrea Amaya Rivas, Associate Professor of Entrepreneurship and Innovation Management, ESPAE Graduate School of Management, Escuela Superior Politécnica del Litoral, Guayaquil, Ecuador and Yeny E. Rodríguez, Associate Professor of Finance, School of Management, Universidad de los Andes, Bogotá, Colombia

Contents
Foreword by Rodrigo Basco ix
1 The grand transition: family businesses leading the path towards
a sustainable future 1
Tulsi Jayakumar, Elisa Conti and Andrea Calabrò
2 ‘We are all guests in nature’: three generations of family hospitality
in a Dutch tourist hotspot 10
Bart Hoogeboom and Erik Veldhuizen
3 Mangiatorella SpA: turning one’s inclinations into business 22
Giorgia D’Allura and Andrea Calabrò
4 Fit for the future: navigating governance and sustainability in
a Saudi family business 33
Dalal Alrubaishi, Mohamed Batterjee, Hanoof Abokhodair and Basma Khoja
5 “Moving” the cheese! Navigating sustainability in Agarwal Packers &
Movers Ltd. (APML), India 44
Tulsi Jayakumar
6 Asia Green Group: crossing the generational chasm for sustainability 61
Frank W. Ng, Kelly X. Chen and Jeremy C. Y. Cheng
Voices of sustainability: insights from global business leaders 73
7 Beyond pills and profits: Corpol’s journey of resilience, legacy, and
tomorrow’s pharma landscape 84
César Cáceres, Guillermo Cangahuala, Carmen Pachas, Diego
Cavero, Alexandra Tello and María Fe Echevarría
8 Agrosan S.A.: preserving sustainability amidst waste 95
Luz Elena Orozco C., Yeny E. Rodriguez and Norma Ortiz Silva
9 From follower towards leader: the sustainability journey of the
Celtic Ross Hotel 110
Linda Murphy, Dave Alton, Jane Bourke, Ciara Heavin, Olive
McCarthy and Geraldine Ryan
10 Sustainability at the crossroads: the Verniprens legacy gamble 124
Alexandra García Joerger, José María Fernández Yáñez,
Montserrat Boronat Navarro, Alba Puig Denia and Beatriz Forés Julián
11 Restoria: navigating sustainability and family values in corporate
social responsibility 138
Mariem Hannachi
12 Surfing sustainability in family firms: lessons learned 154
Tulsi Jayakumar, Elisa Conti, Andrea Calabrò, Adriana Andrea
Amaya Rivas and Yeny E. Rodríguez
References 162
Index 166