Problem Solving In Operation Management

This volume examines problem solving and applied systems aimed at improving performance and management of organizations. The book's eight chapters are integrated into two parts: methodologies and techniques that discuss complex dynamic analysis of the organizations, participative processes for building trend scenarios, consultancy as a systemic intervention process, processes to promote innovative goals in organizations, and analytical processes and solid mathematical representation systems. The authors also include a model to urban parks location, an analytic model to urban services location, and a system to forecast demand with fussy sets.

• Describes methodologies to analyze processes in complex dynamic organizations, including as participative, interventional, innovative, and analytical approaches;
• Clarifies a strategies for providing structure to complex organizations and applying analytical methods to decision making;
• Illustrates problem holistic solving strategies;
• Explains how to approach several problems from a holistic point of view and how analyze the subjacent processes to make decisions.