Ethnography for Designers

Galen Cranz is Professor of Architecture at the University of California at Berkeley, a Ph.D. sociologist from the University of Chicago, and a certified teacher of the Alexander Technique. She teaches social and cultural approaches to architecture and urban design. Emphasizing ethnography as a research method, she brings users' as well as creators' perspectives to our understanding of built environments.

Preface Part 1: The Ethnographic Design Project 1. Introduction to Design Ethnography 2. The Ethnographic Design Project: A Step-by-Step Overview 3. Sited Micro-cultures 4. Cultural Informants 5. Finding Meaning in Taxonomies 6. Literature Review: What Do Others Say? 7. Translating into Physical Design Glossary of Key Terms Bibliography Part 2: Report-Writing and Sample Reports Section 1. Preparing a Final Report Section 2. The Design Board Section 3. Sample Ethnographic Reports