The Best Thinking in Business Analytics from the Decision Sciences Institute

Merrill Warkentin, Volume Editor   Merrill Warkentin is Professor of MIS and the Drew Allen Endowed Fellow in the College of Business at Mississippi State University, where he is also a member of the research staff of the Center for Computer Security Research (CCSR) and the Distributed Analytics and Security Institute (DASI). He has published more than 250 manuscripts, including more than 55 peer-reviewed journal articles, plus several books. His work has been cited more than 8,400 times, and his H-index is 24, according to Google Scholar in 2015. He has been ranked among the top 100 IS scholars in the world based on rankings of authors publishing in the AIS basket of six leading MIS journals. His research, on the impacts of organizational, contextual, situational, and dispositional factors on individual user behaviors in the context of information security and privacy, addresses security policy compliance/violation, and social media use (and formerly also on electronic collaboration systems and e-commerce/e-government) has appeared in such journals as MIS Quarterly, Decision Sciences, European Journal of Information Systems, Decision Support Systems, Information & Management, Information Systems Journal, Communications of the ACM, Communications of the AIS, The DATABASE for Advances in Information Systems, Computers & Security, Information Resources Management Journal, Journal of Organizational and End User Computing, Journal of Global Information Management, and others. Professor Warkentin is also the author or editor of six books.   Dr. Warkentin is currently an Associate Editor (AE) of MIS Quarterly, Information & Management, Information Resources Management Journal, and Journal of Information Systems Security, and he has previously served as AE of Decision Sciences, European Journal of Information Systems, and other journals. He is the Eminent Area Editor for MIS for Decision Sciences and Senior Editor of AIS Transactions on Replication Research. He is Program Co-Chair for AMCIS2016 and has held leadership positions for numerous international IS conferences, including Track Chair for Security and Privacy at AMCIS2015 (Puerto Rico), ICIS2013 (Milan), ECIS2012 (Barcelona), and DSI2008; Program Chair for WISE2007 and WISP2009; Program Chair for the 2009 IFIP Workshop on IS Security Research; AE at ICIS four times (Security Track); Track Chair at DSI three times (Security Track in 2008); and Program Committee member of over a dozen international conferences (IFIP, WISP, WEB, WITS, ICEIS, etc.). Dr. Warkentin is the Chair of the UN-sponsored IFIP Working Group on Information Systems Security Research (WG8.11/11.13) and the AIS Security Coordinator. In 2014, he chaired the search committee to select the Editor of the Decision Sciences Journal. He has Guest Edited several journal special issues, including two issues of EJIS. He is AE for a special issue of Information Systems Research and a recent ad hoc SE for MISQ. He also currently serves on the board of the Journal of Computer Information Systems and the editorial advisory board of Information Management & Computer Security.   Dr. Warkentin has served as a consultant to numerous companies and organizations and has been a featured speaker at almost 200 industry association meetings, executive development seminars, and academic conferences. He has been a Lecturer at the Army Logistics Management College and was named a “National Distinguished Lecturer” by the Association for Computing Machinery (ACM). He has been a visiting professor or an invited speaker at more than 25 universities around the world, including Georgia State, Indiana, LSU, Florida State, Clemson, USF, Copenhagen Business School, McMaster, Fudan, Oulu, Jyv™skyl™, Zhejiang, Cape Town, and others. He has earned various recognitions for his teaching at every level, from intro courses to doctoral research seminars—his primary focus has been teaching Systems Analysis classes and Research Design seminars. His research has been funded by the UN, NSF, IBM, NSA, DoD, U.S. Navy, Homeland Security, and others. He was previously on the faculty at George Mason University and held the Reisman Research Professorship at Northeastern University in Boston, where he was also the Director of MIS and e-commerce programs at both the graduate and undergraduate levels. Professor Warkentin’s Ph.D. in MIS is from the University of Nebraska–Lincoln. He can be reached at m.warkentin@msstate.edu.   The Decision Sciences Institute, Sponsor   The Decision Sciences Institute (DSI) is an independent nonprofit educational multidisciplinary professional organization of academicians and practitioners interested in the application of quantitative and behavioral approaches to all managerial decision making in business, government, and society.   Through national, international, and regional conferences; competitions; and publications, DSI provides an international forum for presenting and sharing research in the study of decision processes across disciplines. DSI also plays a vital role in the academic community by offering professional development activities and job placement services.   Five regional subdivisions in the United States, as well as regions representing Europe, Mexico, Asia-Pacific, and the Indian subcontinent, operate independently within DSI. Each region has its own elected officers and holds annual meetings.   DSI’s members specialize in functional areas such as information systems, finance, marketing, management, accounting, manufacturing/service management, supply chain management, and decision support processes, as well as institutional areas such as healthcare, public administration, resource management, and higher education. They employ leading rigorous research techniques, including experimental designs, empirical quantitative analysis, optimization, simulation, surveys, and other scientific methods, while also valuing innovative methodological horizons.   DSI’s goals are to: Enrich the diverse disciplines of the decision sciences Integrate these disciplines into bodies of knowledge that are effectively utilized for decision making Develop theoretical bases for such fundamental processes as implementation, planning, and design of decision systems Improve educational programs in the decision sciences

Chapter 1     Predictive Modeling of Customer Response Behavior in Direct Marketing   1
Chapter 2     Enhancing Data and Decision Quality with Statistical Process Control   17
Chapter 3     De-Bias Techniques for Better Decision Quality   35
Chapter 4     Are Gold Prices Moved by Oil and the S&P?   53
Chapter 5     Improving Credit Scoring Accuracy via Sample Selection   67
Chapter 6     Contrasting Approaches for Forecasting the S&P 500   79
Chapter 7     Technical Efficiency of Airlines in India   91
Chapter 8 One-Way Car Sharing: A New Paradigm   113
Chapter 9     Identifying the Optimal Facility Location Using Fuzzy AHP   135
Chapter 10   Business Analytics Application in Supplier and Carrier Selection   159
Chapter 11   Coordinating the Supply Chain Using Service-Level and Profit-Sharing Contracts   185
Chapter 12   An Evaluation of Croston’s Method under Non-Stationary Demand Behavior   203
Chapter 13   Supplier Selection and Order Allocation in Closed-Loop Supply Chain Systems   213
Chapter 14   Simulating a Hospital Preadmission Testing Center to Improve Patient Service   247
Index   261