Quality Management in Reverse Logistics

Yiannis Nikolaidis earned his PhD from the Department of Mechanical Engineering, Polytechnic School, Aristotle University of Thessaloniki in 2001. He is currently an assistant professor at University of Macedonia, where his main research area is Quality Management (QM) which contributes greatly to the improvement of product and service quality and to the reduction of quality costs not only of forward manufacturing processes but also of reverse logistics.

1 Reverse Logistics and Quality Management issues: state of the art.- 2 A Quality Framework in Closed Loop Supply Chains: Opportunities for Value Creation.- 3 Standardization of the Reverse Logistics process: characteristics and added value.- 4 A Framework for Evaluating the Social Responsibility Quality of Reverse Logistics.- 5 Quality Assurance and Consumer Electronics Recycling.- 6 Quality Assurance in Remanufacturing with Sensor Embedded Products.- 7 An RFID integrated quality management system for reverse logistics networks.- 8 Cases of Damage in Third-Party Logistics Businesses.