Managing a Modern Hospital

A V Srinivasan is Director of Corporate Planner-Indian Network, a management consulting firm based in Hyderabad.   Dr. Srinivasan has a Masters in Statistics from Madras University and an MBA and PhD in Operations Research from the University of Chicago. He was until recently, professor of management in the Apollo Institute of Hospital Administration, affiliated to Osmania University, Hyderabad and adviser to Apollo Hospitals Education and Research Foundation. He was a faculty at the Administrative Staff College of India for over 15 years, visiting professor to several universities in the United States and an executive with the Mahindra Group in Pune. He also served as IFCI Professor of Management at Delhi University, and is a fellow of the Indian Institution of Industrial Engineering.   Dr Srinivasan has developed corporate plans and futuristic studies for several organisations over the course of his career. He has presented papers in international conferences and published papers in several reputed national and international journals. He has authored a number of books on management including Managing a Modern Hospital (Sage, 2000); Indian Leather 2010: A Study of Technology; Japanese Management: The Indian Context; Triumph in Project Management: A Study of Vijaypur Fertilizer Project; and Critical Path Analysis—A Systems Approach.

Foreword - Prathap C Reddy
Introduction
Health Care in India - A Profile and the Future - A V Srinivasan
Planning a Modern Hospital - K B Subba Rao
Hospital Organisation Structure - S F Chandra Sekhar
Financial Management for Hospitals - P Jangaiah
Human Resource Management in Hospitals - S F Chandra Sekhar
Hospital Materials Management - V Venkat Reddy
Hospital Stores Organisation and Pharmacy - A V Srinivasan
Selective Systems of Materials Management in a Hospital - Case Illustration - A V Srinivasan
MBASIC System for Effective Drug Management - K P Kumar
Customer Experience Management - A Marketing Initiative - Pooja Elizabeth George
Medical Records - Mamta Edwards
Operations Research in Hospitals - K N Gaur
Computer Aided Diagnosis - Expert Systems - Jeet Patwari
Hospital Waste Management - Homi Mehta
Patient Relations in Hospitals - U V N Das
Medical Audit and its Administration - N Rajaram and Swati Pandey
Hospitals and ISO 9002 Certification - K Prabakar
ISO 9002 Certification for a Hospital - An Illustrative Case - A V Srinivasan
Index