Lippincott's Textbook for Medical Assistants

Section I Introduction to Medical Assisting Unit I Understanding the Profession 1. Medicine and Medical Assisting 2. Medical Ethics and Bioethical Issues 3. Medicine and the Law Unit II Communicating With Patients 4. Fundamental Communication Skills 5. Patient Education 6. Teaching Patients About Factors Influencing Health Section II The Administrative Medical Assistant Unit III Performing Administrative Duties 7. The First Contact -- Telephone and Reception 8. Appointments 9. Written Communications 10. Medical Records and Records Management 11. Computers in the Medical Office 12. Quality Improvement and Risk Management 13. Management of the Medical Office Team Unit IV Managing Finances in the Practice 14. Credit and Collections 15. Bookkeeping and Banking 16. Accounts Payable and Payroll 17. Diagnostic and Procedural Coding 18. Health Insurance Section III The Clinical Medical Assistant Unit V Performing Clinical Duties 19. Asepsis and Infection Control 20. Medical History and Patient Assessment 21. Anthropometric Measurements and Vital Signs 22. Physical Examination 23. Instruments and Equipment 24. Assisting with Minor Office Surgery 25. Pharmacology 26. Preparing and Administering Medications 27. Diagnostic Imaging 28. Medical Office Emergencies Unit VI Assisting With Diagnostic Tests and Therapeutic Procedures for Common Disorders 29. Introduction to Anatomy and Physiology 30. Caring for Patients With Integumentary Disorders 31. Caring for Patients With Musculoskeletal Disorders 32. Caring for Patients With Neurologic Disorders 33. Caring for Patients With Sensory Disorders 34. Caring for Patients With Endocrine Disorders 35. Caring for Patients With Cardiovascular Disorders 36. Caring for Patients With Immune Disorders 37. Caring for Patients With Respiratory Disorders 38. Caring for Patients With Gastrointestinal Disorders 39. Caring for Patients With Urinary Disorders 40. Caring for Patients With Disorders of the Male Reproductive System 41. Caring for Patients With Gunecologic and Obstetric Disorders Unit VII Performing Laboratory Procedures 42. Introduction to the Clinical Laboratory 43. Microbiology 44. Urinalysis 45. Phlebotomy 46. Hematology 47. Serology and Immunohematology 48. Clinical Chemistry Unit VIII working With Special Patient Populations 49. Pediatric Patients 50. Geriatric Patients Section IV Career Strategies Unit IX Competing in the Job Market 51. Externship 52. Employmen