Leadership and Nursing Care Management

PART 1: Leadership and Care Management Overview 1Leadership Principles 2Management Principles PART 2: The Professional's Role 3Professional Practice and Career Development 4Managing Time and Stress 5Health Policy, Health, and Nursing 6Critical Thinking Skills 7Decision-Making Skills PART 3: Health Care Organizations and Systems 8 The Health Care System 9Organizational Climate and Culture 10Mission Statements, Policies, and Procedures 11Organizational Structure 12Decentralization and Shared Governance 13Data Management and Informatics 14Strategic Management 15Marketing PART 4: Care Management 16Models of Care Delivery 17Case Management 18Disease Management 19Patient and Family Cultural Values 20Communication, Persuasion, and Negotiation 21All-Hazards Disaster Preparedness 22Evidence-Based Practice: Strategies for Nursing Leaders PART 5: Human Resources Management 23 Motivation 24Power and Conflict 25Delegation 26Team Building and Working with Effective Groups 27Confronting the Nursing Shortage 28Cultural and Generational Workforce Diversity 29Staff Recruitment and Retention 30Performance Appraisal 31Prevention of Workplace Violence 32Collective Bargaining 33Staffing and Scheduling 34Legal and Ethical Issues PART 6: Fiscal Management 35Financial Management 36Budgeting 37Productivity and Costing Out Nursing PART 7: Outcomes Management 38Change and Innovation 39Quality Improvement and Health Care Safety 40Measuring and Managing Outcomes GLOSSARY