Breaking Bad News
Lantern Publishing Ltd (Verlag)
978-1-914962-18-9 (ISBN)
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Breaking bad news is a common cause of anxiety for healthcare professionals. This book is a handy pocket-sized guide that will help you fulfil this difficult task as well as possible.
This book will introduce you to a new model and mnemonic:
S Set the scene
U Understand your patient’s perspective
P Prepare your patient
P Pass on the information
O Observe silence
R Respect and respond to emotion
T Time for questions and clarification
S Summary and close
Written by an experienced lecturer in palliative care, with input provided by current healthcare students and with space for your own notes, this guidance is produced with you in mind – and you can carry it with you at all times.
Preface; About the author: Introduction
1What is bad news?
2Why is it important to break bad news well?
2.1The importance of a therapeutic relationship
3Why is it difficult to break bad news well?
3.1Factors between healthcare professionals and patients
3.2Environmental factors
3.3Professional factors
3.4Patient-related factors
4How not to break bad news
4.1Impact on patients when done badly
4.2Inappropriate communication channel
4.3Poor positioning and/or body language
4.4Avoidance of questions
4.5Not understanding or clarifying the patient’s question
4.6Brushing over the concern
5How to break bad news well – SUPPORTS model and steps
5.1S: Set the scene
5.2U: Understand the patient’s perspective
5.3P: Prepare (fire a warning shot)
5.4P: Pass on the information
5.5O: Observe silence
5.6R: Respect and respond to emotion
5.7T: Time for questions
5.8S: Summary and close
5.9Example of using the mnemonic in practice
5.10Avoid assumptions
5.11Therapeutic relationship and trust
6Useful additional skills and strategies in communication
7Conclusion
References; Further reading
| Erscheinungsdatum | 14.02.2024 |
|---|---|
| Verlagsort | Cheltenham |
| Sprache | englisch |
| Maße | 105 x 148 mm |
| Themenwelt | Medizin / Pharmazie ► Pflege |
| ISBN-10 | 1-914962-18-4 / 1914962184 |
| ISBN-13 | 978-1-914962-18-9 / 9781914962189 |
| Zustand | Neuware |
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