Research Handbook on Contemporary Human Resource Management for Health Care

Edited by Aoife M. McDermott, Professor of Human Resource Management, Aston University, UK, Visiting Scholar, University of California, Berkeley, US and Adjunct Professor, Centre for Work, Organisation and Wellbeing, Griffith University, Australia, Paula Hyde, Professor of Organisation Studies, Birmingham Business School, University of Birmingham, UK, Ariel C. Avgar, David M. Cohen Professor of Labor Relations, ILR School, Cornell University, Ithaca NY, US and Louise FitzGerald, Emeritus Professor of Organization Development, De Montfort University, Leicester, UK

Contents:

1 Introduction to Research Handbook on Contemporary Human Resource
Management for Health Care 1
Aoife M. McDermott, Paula Hyde, Louise FitzGerald and Ariel C. Avgar

PART I THE CONTEXT FOR HUMAN RESOURCE MANAGEMENT
IN HEALTH CARE
2 Commentary on Part I. Context: a pretext and opportunity for the
renovation of human resources policies and practices in health and social care 18
Jean-Louis Denis
3 The international health labour market and health worker migration 25
Jennifer Creese and Niamh Humphries
4 Organisation and delivery of HRM: strategic HRM, business models
and private equity 41
Paula Hyde
5 Employment relationships in health care 55
Nick Krachler and Stephen Bach
6 Labor relations in health care 72
Rebecca Kolins Givan and Nick Krachler
7 Confronting technological change on the frontlines of health care delivery 90
Adam Seth Litwin

PART II THE CLINICAL WORKFORCE AND STAFFING
8 Commentary on Part II. The clinical workforce 109
Trish Reay
9 Cycles of deterioration: the medical workforce and the working lives of
hospital doctors 117
John-Paul Byrne and Niamh Humphries
10 Researching how to ‘retain and sustain’ the nursing and midwifery
professions: time to intervene to improve the practice environment 132
Anne Matthews and Marcia Kirwan
11 Allied health professionals: hidden but essential 149
Matthew Walker, Pauline Stanton, Beni Halvorsen, Jillian Cavanagh and
Timothy Bartram
12 Key issues in workforce redesign: insights from support roles in health care 164
Ian Kessler
13 Key considerations in health workforce planning 181
Sarah Simkin, Caroline Chamberland-Rowe and Ivy Lynn Bourgeault

PART III ORGANIZING WORK AND TEAMWORK
14 Commentary on Part III. Organizing work and teamwork 201
Jody Hoffer Gittell
15 Occupational segregation, workforce re-design and the consequences
for work and employment (in)equalities 206
Anne McBride
16 Participation, involvement and employee voice in health care 224
Leah Hague, Michael Barry, Paula K. Mowbray and Adrian Wilkinson
17 Maintaining workforce capacity: retention and recruitment of health
care workers 238
Rachel Williams
18 High-performance work practices in health care: progress on key
themes and prospects for future research 255
Steven Kilroy
19 Managing interprofessional teamwork: strategic relational human
resource management and the power of relational coordination 273
Qian Zhang, Hao Gong and Jody Hoffer Gittell

PART IV EXPERIENCES OF WORK
20 Commentary on Part IV. The experience of work in health care 290
David E. Guest
21 Creating a healthy work environment and worker well-being 300
Anthony Montgomery and Olga Lainidi
22 Pay and reward in health care services: insights from the case of the UK 318
Mark Exworthy and David Nash
23 Job quality: looking after the people who look after the people 335
David A. Buchanan and Simone Jordan
24 Work–life balance in health care 357
Sari Mansour, Malik Faisal Azeem and Denis Chênevert
25 Organizational, team and individual resilience in health care: what does
this mean for HRM? 373
Anaïs Galy, Patrick Groulx, Julia Aubouin-Bonnaventure, Denis Chênevert,
Evelyne Fouquereau and Séverine Chevalier

PART V HRM SUPPORT FOR LEADERSHIP, MANAGEMENT AND
IMPROVEMENT
26 Commentary on Part V. HRM support for leadership, management and
improvement: the key role of health contexts and professionalism 397
Gerry McGivern
27 Virtualizing HR in health care: early insights from a study of surgical
teams during COVID-19 406
Tracey Rosell and Martin Kitchener
28 Key issues in management and leadership of interorganisational coordination 420
Ninna Meier
29 A call for strategic HRM to support service innovation in health care 436
Graeme Currie
30 Conclusion to Research Handbook on Contemporary Human Resource
Management for Health Care 446
Aoife M. McDermott, Paula Hyde, Louise FitzGerald and Ariel C. Avgar

Index 460