Leading Health Care Transformation

Maulik Joshi, DrPH Maulik Joshi, Dr.P.H. is the President and CEO of Meritus Health, Inc. Meritus Health Inc. includes the proposed Meritus School of Osteopathic Medicine (MSOM) and Meritus Medical Center. The mission of Meritus Health is to improve the health of our community by providing the best healthcare, health services and medical education. Meritus Medical Center is a regional health system with 3,000+ employees and 600+ medical staff. MMC includes a 327 bed medical center, a 160 provider Meritus Medical Group, Meritus Home Health and 25% ownership of Maryland Physicians Care, a 230,000 Medicaid member health plan. Meritus Medical Center serves over 200,000 people in western Maryland, southern Pennsylvania and the eastern panhandle of West Virginia. Previously, Maulik was the COO and Executive Vice President at the Anne Arundel Health System (AAHS). Prior to AAHS, Maulik was at the American Hospital Association as Associate Executive Vice President and President of the Health Research and Educational Trust. Maulik has also worked at the Institute for Healthcare Improvement, the Agency for Healthcare Research and Quality, the University of Pennsylvania Health System and The HMO Group. Maulik has a Doctorate in Public Health and a Master's degree in Health Services Administration from the University of Michigan. He was Editor-in-Chief for the Journal for Healthcare Quality. He also co-edited The Healthcare Quality Book: Vision, Strategy and Tools (5th edition published in 2022) and coauthored Healthcare Transformation: A Guide for the Hospital Board Member and Leading Healthcare Transformation: A Primer for Clinical Leaders. Maulik has authored a combination of over fifty peer-reviewed articles, commentaries and perspectives. Maulik is adjunct faculty at the University of Michigan School of Public Health in the Department of Health Management & Policy where he teaches annually. He has served on the board of trustees for Anne Arundel Medical Center and the board quality and patient safety committee for Mercy Health System and Advocate Health System, among others. Aaron George, DO Dr. Aaron George, Chief Medical Officer of Meritus Health, received his medical degree from the Philadelphia College of Osteopathic Medicine in Philadelphia, Pa. and completed his residency in family medicine at Duke University Medical Center in Durham, N.C. Dr. George was a Andlinger fellow in health policy with the Center for Public Health in Vienna, Austria, where he focused on models of care delivery. In addition, he is a clinical associate professor at Penn State College of Medicine, where he teaches coursework on the history of medicine. He has been a regular contributor to Medical Economics with a focus on population health, medical education and physician leadership development throughout the spectrum of clinical training. Dr. George is board certified in Family Medicine by the American Board of Family Medicine.

Chapter 1: The Health Care Landscape Chapter 2: Effectively Implementing Quality and Safety Improvement Chapter 3: Building a Culture of Safety Chapter 4: Principles and Practices of High Reliability Organizations Chapter 5: Key Quality and Safety Measures Chapter 6: Using Data for Feedback and Improvement Chapter 7: Physician Champions Chapter 8: Leading Effective Teams: For Clinical Care and for Performance Improvement Chapter 9: Spreading and Sustaining Improvement Chapter 10: Engaging Patients and Families in Safety and Quality Chapter 11: Health Equity and Addressing Disparities Chapter 12: Addressing Variation in Utilization Chapter 13: Improving Care Coordination and Reducing Readmissions Chapter 14: Population and Community Health Chapter 15: New Payment Models: Value-Based Purchasing Chapter 16: The Clinical Leader Role in Emerging Models of Care, Disruption and Innovation