Delmar's Clinical Medical Assisting

Ms. Lindh, CMA (AAMA) is Professor Emerita at Highline College in Des Moines, Washington, where she served as Program Director and a consultant to the Medical Assistant Program and received the Outstanding Faculty Member of the Year award for reshaping the program. The co-author of several textbooks on medical assisting, Ms. Lindh conducted workshops and lectured at events across the country during her tenure and remains an active member of both the SeaTac Chapter of the American Association of Medical Assistants (AAMA) and the National American Association of Medical Assistants. Marilyn S. Pooler, RN, MA, MEd, is a professor in medical assisting. She taught for more than 25 years at Springfield Technical Community College in Springfield, Massachusetts, and served as Department Chairperson for several years. She has served on the Certifying Board of the AAMA Task Force for test construction and was a site surveyor for the AAMA for many years. She presently teaches refresher courses to medical assistants, licensed practical nurses, and registered nurses at Springfield Technical Community College. Dr. Tamparo, Ph.D., CMA-A (AAMA), is the former Dean of Business and Allied Health at the Lake Washington Institute of Technology in Kirkland, Washington, and founder of the Medical Assistant Program at Highline College. The author and co-author of four texts for allied health professionals, she is also a member of the SeaTac American Association of Medical Assistants and the National American Association of Medical Assistants. Ms. Dahl, CMA (AAMA), CPC served as a tenured faculty member and coordinator for the Medical Assisting Program at Whatcom Community College in Bellingham, Washington, for more than 20 years. A credentialed CMA and CPC, she actively participated in the Whatcom County Chapter of Medical Assistants, Washington State Society of Medical Assistants, American Association of Medical Assistants (AAMA), Washington State Medical Assisting Educators, and American Academy of Professional Coders (AAPC). Ms. Dahl is currently consulting to organizations on medical management, personnel issues, curriculum development, and program accreditation, and as a medical assistant advocate.

Section I: General Procedures
Unit 1: Introduction to Medical Assisting and Health Professions
1 Medical Assisting as a Profession
2 Health Care Setting and the Health Care Team
3 History of Medicine, Unit 2 The Therapeutic Approach
4 Therapeutic Communication Skills, 5 Coping Skills for the Medical Assistant
6 The Therapeutic Approach to the Patient with Life-Threatening Illness
Unit 3 Responsible Medical Practice
7 Legal Considerations Legal Concepts
8 Ethical Considerations
9 Emergency Procedures and First Aid
10 Infection Control, Medical Asepsis, and Sterilization
11 Taking a Medical History, the Patient''s Chart, and Methods of Documentation
12 Vital Signs and Measurements
13 The Physical Examination
Unit 4 Assisting with Specialty Examinations and Procedures
14 Obstetrics and Gynecology
15 Pediatrics
16 Male Reproductive System
17 Gerontology
18 Examinations and Procedures of Body Systems
Unit 5 Advanced Techniques and Procedures
19 Assisting with Minor Surgery
20 Diagnostic Imaging
21 Rehabilitation and Therapeutic Modalities
22 Nutrition in Health and Disease
23 Basic Pharmacology
24 Calculation of Medication Dosage and Medication Administration
25 Electrocardiography
Unit 6 Laboratory Procedures
26 Safety and Regulatory Guidelines in Medical Laboratory
27 Introduction to Medical Laboratory
28 Phlebotomy: Venipuncture and Capillary Puncture
29 Hematology
30 Urinalysis
31 Basic Microbiology
32 Specialty Laboratory
Section II: Professional Procedures
Unit 7 Office and Human Resource Management
33 The Medical Assistant as Office Manager
34 The Medical Assistant as Human Resources Manager
Unit 8 Entry into the Professions
35 Preparing for Medical Assisting Credentials
36 Employment Strategies