Effective Communication for Nursing Associates

Kerry Welch has been a registered nurse since 1995 and has worked in a wide variety of clinical settings and environments. Her main experience has been in intensive care (neurological and general) then latterly in primary care as a Practice Nurse. Kerry has an in-flight nursing award and qualifications in both intensive care and primary care, as well as an MSc in Medical Ethics. The MSc drove her interest in nurse education and she has been a lecturer and senior lecturer in higher education since 2006. Kerry has a teaching qualification which is recorded with the NMC and is the lead for the Nursing Associate programme at the University of Lincoln. She is passionate about the role of the Nursing Associate in healthcare and is proud to have been involved in the training of Nurse Associates since 2018.

Chapter 1: Communication theory
Chapter 2: Professional communication
Chapter 3: Interpersonal relationships
Chapter 4: Communication in diverse settings
Chapter 5: Challenges to effective communication in clinical practice
Chapter 6: Emotional intelligence and cultural sensitivity
Chapter 7: Communicating with patients who have specialist requirements
Chapter 8: Assessment and support in clinical practice for the Nursing Associate role.
Chapter 9: Finding your own voice