Developing Assertiveness Skills for Health and Social Care Professionals Ebook (eBook)

Want to communicate clearly, honestly and directly, without avoidance or resorting tomanipulative or aggressive behaviour?Learn how to be assertive and explore its advantages as the primary tool of effectivecommunication skills in healthcare settings. If you work in health or social care as a manager or clinician, deal with people on adaily basis, and need these dealings to be thoughtful, effective and stress free, this isthe book for you. It teaches you how to understand and alleviate barriers to effectivecommunication, manage the stresses and conflicts, and develop the effective clinical,people and management skills you need to navigate successfully through a career inhealthcare. It challenges the reader to re-construct their approach to communication and presentthemselves more confidently whilst encouraging investment in their personal andprofessional development. This highly practical guide, and its companion volume Developing Leadership Skillsfor Health and Social Care Professionals are essential tools for all health and socialcare professionals wanting to develop relationships with their colleagues, patientsand clients including clinicians, practice managers, nurses, midwives, generalpractitioners, therapists, doctors, dieticians, psychological therapists, paramedics andhealth visitors.