Organising Care Around Patients
Stories from the Frontline of the NHS
Seiten
2021
Manchester University Press (Verlag)
978-1-5261-4746-2 (ISBN)
Manchester University Press (Verlag)
978-1-5261-4746-2 (ISBN)
This book draws on multiple real life experiences to make a compelling case for how the NHS can organise care better around the needs of patients. -- .
Organising care around patients is not for the fainthearted. Naomi Chambers and Jeremy Taylors have curated twenty-five accounts from people who agreed to tell the story of what happened when they or their loved ones came into contact with the NHS. The authors defy you not to laugh or cry, or hold your breath in disbelief, at some point when reading this book.
In these true and compelling accounts, we learn the experiences – good and bad – of people grappling with birth and death, caring for loved ones, living with mental illness, coping with long-term conditions, and struggling in older age. This book is a call to action aimed at healthcare professionals, managers and politicians: a manifesto for more patient-centred care.
These stories show the NHS at its very best – and also when it falls significantly short. Patients or carers currently battling with the system will derive some hope and encouragement, and clues about what to expect, what to ask for, and from whom. -- .
Organising care around patients is not for the fainthearted. Naomi Chambers and Jeremy Taylors have curated twenty-five accounts from people who agreed to tell the story of what happened when they or their loved ones came into contact with the NHS. The authors defy you not to laugh or cry, or hold your breath in disbelief, at some point when reading this book.
In these true and compelling accounts, we learn the experiences – good and bad – of people grappling with birth and death, caring for loved ones, living with mental illness, coping with long-term conditions, and struggling in older age. This book is a call to action aimed at healthcare professionals, managers and politicians: a manifesto for more patient-centred care.
These stories show the NHS at its very best – and also when it falls significantly short. Patients or carers currently battling with the system will derive some hope and encouragement, and clues about what to expect, what to ask for, and from whom. -- .
Naomi Chambers is Professor of Healthcare Management at the University of Manchester Jeremy Taylor is Director for Public Voice at the National Institute for Health Research -- .
1 Introduction
2 Pregnancy and childbirth
3 Children and young people
4 Managing a long-term health condition as an adult
5 Adult acute care and cancer
6 Mental health and mental illness
7 Older age and end of life
8 Conclusion
Further practical resources
Appendix: Anonymised list of interviewees and background details
Index -- .
Erscheinungsdatum | 06.08.2021 |
---|---|
Zusatzinfo | 3 black & white figures |
Verlagsort | Manchester |
Sprache | englisch |
Maße | 138 x 216 mm |
Gewicht | 313 g |
Themenwelt | Medizin / Pharmazie ► Gesundheitswesen |
Medizin / Pharmazie ► Pflege ► Pflegemanagement / Qualität / Recht | |
ISBN-10 | 1-5261-4746-7 / 1526147467 |
ISBN-13 | 978-1-5261-4746-2 / 9781526147462 |
Zustand | Neuware |
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