Medical Assisting

Michelle Blesi, MA, CMA (AAMA), is a full-time faculty member and Program Director at Century Community College in White Bear Lake, Minnesota. Michelle has over 35 years of combined experience in the health care industry and the education field. The author of MEDICAL ASSISTING ADMINISTRATIVE AND CLINICAL COMPETENCIES textbook and SME on several other allied health titles and ancillary products, including MOSS and CTC 3.0, Michelle enjoys bringing her career experience into the classroom and making a difference in students' lives. In addition to being Program Director, she teaches both Clinical and Laboratory courses and Administrative Procedures for Medical Assistants, both traditional and online. Additionally, she is the practicum coordinator and oversees the clinical externships for the program. Michelle has been awarded the Board of Trustees Outstanding Educator Award, Golden Apple Award and Exemplary Faculty Member during her tenure at the college.

Section 1: MEDICAL ASSISTING FOUNDATIONS
Unit 1: Introduction to Healthcare
1 The Medical Assistant, Health Care Team, and Medical Environment
2 Professionalism
3 Legal and Ethical Issues
4 Applying Communication Skills
5 Medical Terminology
Section 2: STRUCTURE AND FUNCATION OF THE BODY
Unit 2: Anatomy and Physiology of the Human Body
6 Anatomic Descriptors and Fundamental Body Structure
7 The Nervous System
8 The Senses
9 The Integumentary System
10 The Skeletal System
11 The Muscular System
12 The Respiratory System
13 The Circulatory System
14 The Immune System
15 The Digestive System
16 The Urinary System
17 The Endocrine System
18 The Reproductive System
Section 3: THE FRONT OFFICE.
Unit 3: Business Communications.
19 Telephone Communications
20 Written Communications
21 The Office Environment, Computers, and Equipment
Unit 4: Beginning the Patient’s Record
22 Scheduling Appointments and Receiving Patients
23 The Medical Record, Documentation, and Filing
Unit 5: Medical Insurance and Coding
24 Health Insurance
25 Procedural and Diagnostic Coding
Unit 6: Revenue Cycle Management
26 Patient Accounts
27 Preparing Insurance Claims and Posting Insurance Payments
28 Patient Billing, Posting Patient Payments, and Collecting Fees
29 Banking Procedures
30 Accounts Payable and Accounting Procedures
Section 4: THE BACK OFFICE.
Unit 7: Preparing for Clinical Procedures.
31 Infection Control and Medical Asepsis
32 The Medical History and Patient Screening
33 Body Measurements and Vital Signs
34 Preparing for Examinations
Unit 8: Assisting with Examinations
35 The Physical Exam
36 Specialty Examinations and Procedures
37 OB/GYN Examinations
38 Pediatric Examinations
39 Geriatrics
40 Mental Health
Unit 9: Laboratory Procedures
41 The Physician's Office Laboratory
42 Specimen Collection and Processing
43 Blood Specimen Collection
44 Diagnostic Testing
Unit 10: Cardiology and Radiology Procedures
45 Cardiology Procedures
46 Radiology Procedures
Unit 11: Minor Surgical Procedures
47 Preparing for Surgery
48 Assisting with Minor Surgery
Unit 12: Medication Administration Procedures

49 Pharmacology Fundamentals
50 Measurement Systems, Basic Mathematics, and Dosage Calculations
51 Administering Oral and Noninjectable Medications
52 Administering Injections and Immunizations
Unit 13: First Aid and Responding to Emergencies
53 Emergencies in the Medical Office and the Community
54 First Aid for Accidents and Injuries
Unit 14: Rehabilitation and Health Living
55 Rehabilitation
56 Nutrition, Exercise, and Healthy Living
Section 5: PREPARING FOR EMPLOYMENT.
Unit 15: Workplace Readiness.
57 Practicum and the Job Search
58 Managing the Office