Medical Assisting

Connie Krebs, CMA-C, BGS, was the senior class instructor and coordinator of the medical assisting program at Fort Hayes Metropolitan Education Center, Columbus City Schools, Columbus, OH. She was certified through the American Association of Medical Assistants in medical assisting and in clinical specialty. She earned her Bachelor's Degree from Ohio University and a teaching certificate from the State of Ohio Department of Education. Connie taught at Fort Hayes Education Center for 18 years and was the school advisor for the National Vocational Technical Honor Society (NVTHS). Connie was involved in the first five editions of the text, workbook and instructor's support materials until her passing. Barbara A. Wise, MA (Ed.), BSN, RN, worked in physicians' offices and as a health care educator for more than twenty-six years. Previously a State Supervisor of vocational education for the State of Ohio, she received an M.A. in Education, with a major concentration on curriculum construction and a minor in health education. Lucille Keir, CMA-A was a charter member and past president of the Franklin County Chapter of medical assistants. Lucille had over 22 combined years as a practicing medical assistant and administrative medical assisting instructor. She helped establish the Medical Assisting Program at North High School, Columbus, OH in 1969 which eventually moved to Fort Hayes High School in 1976. She served in the US Navy and was a veteran of World War II. Lucille was involved in the first three editions of Medical Assisting: Administrative and Clinical Competencies textbook, workbook and instructor's support materials until her passing.

Section I: Medical Health Care Roles and Responsibilies. Chapter 1: Health Care Providers. Chapter 2: The Medical Assistant. Chapter 3: Medical Ethics and Liability. Chapter 4: Interpersonal Communications. Chapter 5: The Office Environment. Section II: The Administrative Assistant. Chapter 6: Oral and Written Communication. Chapter 7: Records Management. Chapter 8: Collecting Fees. Chapter 9: Health Care Coverage. Chapter 10: Medical Office Management. Section III: The Clinical Medical Assistant. Chapter 11: Preparing for Clinical Duties. Chapter 12: Beginning the Patients Record. Chapter 13: Preparing Patients for Examinations. Chapter 14: Specimen Collection and Laboratory Procedures. Chapter 15: Diagnostic Tests, X-Rays, and Procedures. Chapter 16: Minor Surgical Procedures. Chapter 17: Assisting with Medications. Chapter 18: Emergencies, Acute Illness, and Accidents. Section IV: Behaviors and Health. Chapter 19: Behaviors Influencing Health. Section V: Employability Skills. Chapter 20: Achieving Satisfaction in Employment.