Diversity and Inclusion in Quality Patient Care (eBook)

Marcus L. Martin, MDVice President and Chief Officer for Diversity and EquityProfessor of Emergency MedicineUniversity of VirginiaSheryl Heron, MD, MPHProfessor and Vice Chair of Administrative Affairs in the Department of Emergency MedicineAssistant Dean for Medical Education and Student Affairs on the Grady CampusAssociate Director of Education and Training for the Center Injury Prevention and Research Center at Emory (IPRCE)Emory UniversityLisa Moreno-Walton, MD, MS, MSCR Professor of Clinical Emergency MedicineDirector of Research—Emergency MedicineDirector of Diversity—Emergency MedicineLouisiana State University Health Services CenterClinical Associate Professor of SurgeryTulane University School of MedicineMichelle Strickland, MPAResearch Assistant Office for Diversity and Equity University of Virginia

Part I. Bias in Health CareChapter 1. IntroductionChapter 2. The Inconvenient Truth About Unconscious Bias in the Health ProfessionsChapter 3. MicroaggressionsChapter 4. Gender Bias– An Undesirable Challenge in Health Professions and Health CareChapter 5. Impact of Bias on Global Health Care Chapter 6. Cultural Competence and the Deaf PatientChapter 7. Transgender Chapter 8. Unconscious Bias in ActionPart II. Patient CasesChapter 9. African-American Patient Chapter 10. African-American Patient: Bias in Women’s Health  Chapter 11. Asian PatientChapter 12. Native-American PatientChapter 13. LGB Patient and Mental HealthChapter 14. Transgender Patient and Mental HealthChapter 15. Transgender Patient and Registration Chapter 16. The Rastafarian PatientChapter 17. Rastafarianism and Western MedicineChapter 18. Elderly Female Appalachian Patient Chapter 19. Low-Income White Male Appalachian PatientChapter 20. Rural Patient Experiencing Intimate Partner ViolenceChapter 21. The Homeless PatientChapter 22. Low-Income PatientChapter 23. Deaf PatientChapter 24. African-American Pediatric Pain PatientChapter 25. Sickle Cell Disease PatientChapter 26. Rage Attack and Racial SlursChapter 27. Use of Interpreter PhoneChapter 28. Labeling PatientsChapter 29. Waiting for a MiracleChapter 30. Patients with Mental Health HistoryChapter 31. International Victim of War Chapter 32. Pregnant Incarcerated Heroin UserChapter 33. Offensive Tattoo  Part III. Medical Student and Nursing Student CasesChapter 34. Medical Student ExperiencesChapter 35. Colored Girl StudentChapter 36. Gay StudentChapter 37. Jewish StudentChapter 38. Resident to Student Barriers and BiasChapter 39. Nurse to Nursing Student Barriers and BiasChapter 40. African-American Male Aspires to Become a DoctorPart IV. Resident Physician CasesChapter 41. Colored Resident Chapter 42. Muslim Resident CasesChapter 43. Female ResidentChapter 44. Female Resident Referred to as NurseChapter 45. Black Lesbian Female ResidentChapter 46. Attending to Resident: Gender BiasChapter 47. Resident toward Intern Barriers and BiasChapter 48. The Trojan Letter of RecommendationChapter 49. When Sisterhood Alone Just isn’t EnoughPart V. Nurses, Staff, and Advanced Practice Provider CasesChapter 50. Ancillary Staff to Nursing Instructor Barriers and BiasChapter 51. Black NurseChapter 52. Black Female PAChapter 53. Provider with Disability “Don’t Want That ‘Robot’ Helping Me!”Part VI. Attending Physician Cases Chapter 54. Black DoctorChapter 55. Mexican DoctorChapter 56. Latino DoctorChapter 57. Jewish DoctorChapter 58. Muslim DoctorChapter 59. Foreign DoctorChapter 60. Race/Ethnicity Concordant ProviderChapter 61. Female DoctorChapter 62. Gay DoctorChapter 63. Tattooed Doctor Chapter 64. Interaction with a “Foreign Doctor”Chapter 65. Implicit Bias Illustrated by Attending to Attending Bias and Attending to Patient BiasChapter 66. Attending toward Attending Barriers and BiasChapter 67. Pharmacist to Physician: “Are You Really a Doctor?”Chapter 68. “Send the White Doctor in Charge”Chapter 69. Female Doctor Referred to as Nurse