Medical Assisting

Michelle Blesi, MA, CMA (AAMA), is a full-time faculty member and Program Director at Century Community College in White Bear Lake, Minnesota. Michelle has over 35 years of combined experience in the health care industry and the education field. The author of MEDICAL ASSISTING ADMINISTRATIVE AND CLINICAL COMPETENCIES textbook and SME on several other allied health titles and ancillary products, including MOSS and CTC 3.0, Michelle enjoys bringing her career experience into the classroom and making a difference in students' lives. In addition to being Program Director, she teaches both Clinical and Laboratory courses and Administrative Procedures for Medical Assistants, both traditional and online. Additionally, she is the practicum coordinator and oversees the clinical externships for the program. Michelle has been awarded the Board of Trustees Outstanding Educator Award, Golden Apple Award and Exemplary Faculty Member during her tenure at the college.

Section 1: MEDICAL ASSISTING FOUNDATIONS
Part 1: Health Care Roles and Responsibilities.
1. The Medical Assistant.
2. The Health Care Team and the Medical Environment, Past and Present.
Part 2: Medical Law and Ethics.
3. Legal Issues.
4. Ethical Issues.
Part 3: Professional Communications.
5. Verbal and Nonverbal Communications.
6. Applying Communication Skills.
Section 2: STRUCTURE AND FUNCATION OF THE BODY
Part 4: Medical Terminology.
Chapter 7: Introduction to Medical Terminology
Chapter 8: Understanding and Building Medical Terms of Body Systems
Part 5: Anatomy and Physiology of the Human Body.
9. Anatomic Descriptors and Fundamental Body Structure.
10. The Nervous System.
11. The Senses.
12. The Integumentary System.
13. The Skeletal System.
14. The Muscular System.
15. The Respiratory System.
16. The Circulatory System.
17. The Immune System.
18. The Digestive System.
19. The Urinary System.
20. The Endocrine System.
21. The Reproductive System.
Section 3: THE FRONT OFFICE.
Part 6: Business Communications.
22. Telephone Communications.
23. Written Communications.
24. Operating Computers and Office Equipment.
Part 7: Beginning the Patient’s Record.
25. Scheduling Appointments and Receiving Patients.
26. The Medical Record, Documentation, and Filing.
Part 8: Medical Insurance and Coding.
27. Health Insurance.
28. Procedural and Diagnostic Coding.
Part 9: Billing and Payment for Medical Services.
29. Patient Accounts.
30. Preparing Insurance Claims and Posting Insurance Payments.
31. Patient Billing, Posting Patient Payments, and Collecting Fees.
Part 10: Banking and Accounting Procedures.
32. Banking Procedures.
33. Accounts Payable and Accounting Procedures.
Section 4: THE BACK OFFICE.
Part 11: Preparing for Clinical Procedures.
34. Infection Control and Medical Asepsis.
35. The Medical History and Patient Screening.
36. Body Measurements and Vital Signs.
37. Preparing for Examinations.
Part 12: Assisting with Examinations.
38. The Physical Exam.
39. Specialty Exams and Other Procedures.
40. OB/GYN Examinations.
41. Pediatric Examinations.
Part 13: Laboratory Procedures.
42. The Physician’s Office Laboratory.
43. Specimen Collection and Processing.
44. Blood Specimen Collection.
45. Diagnostic Testing.
Part 14: Cardiology and Radiology Procedures.
46. Cardiology Procedures.
47. Radiology Procedures.
Part 15: Minor Surgical Procedures.
48. Preparing for Surgery.
49. Assisting with Minor Surgery.
Part 16: Medication Administration Procedures.
50. Pharmacology Fundamentals.
51. Measurement Systems, Basic Mathematics, and Dosage Calculations.
52. Administering Oral and Non-Injectable Medications.
53. Administering Injections and Immunizations.
Part 17: First Aid and Responding to Emergencies.
54. Emergencies in the Medical Office and the Community.
55. First Aid for Accidents and Injuries.
Part 18: Rehabilitation and Healthy Living.
56. Rehabilitation.
57. Nutrition, Exercise, and Healthy Living.
Section 5: PREPARING FOR EMPLOYMENT.
Part 19: Workplace Readiness.
58. Practicum and the Job Search.
59. Maintaining the Office Environment.