The Paperless Medical Office

A leader in medical practice management and electronic health records management for more than fifteen years, Harris Care Tracker is a cloud-based, digital solution for professional health and medical offices. Virginia Ferrari, BA, MHA, CEHRS is a faculty member at Solano Community College in the Career / Technical Education division, where she teaches medical front office, medical coding, and small business courses. In addition, she has been a contributing author for multiple Cengage / Delmar Learning textbooks, including the Seventh Edition of MEDICAL ASSISTING: ADMINISTRATIVE AND CLINICAL COMPETENCIES. Prior to joining Solano Community College, Ferrari served as the manager of extended services for one of the fastest-growing physicians networks in the San Francisco Bay area. In addition to overseeing the conversion and implementation of electronic medical records, she served on the Best Practice Committee, Customer Satisfaction Committee, Pilot Project for Risk Adjust Coding, and Team Up for Health, a national collaborative for Diabetes Self-Management Education. Ferrari holds dual undergraduate degrees in sociology and family and consumer studies from Central Washington University and a Master’s Degree in Health Administration from the University of Phoenix.

Part I: GET STARTED.
1. Introduction to the Paperless Medical Office.
2. Introduction to Harris CareTracker PM and EMR.
Part II: ADMINISTRATIVE SKILLS.
3. Patient Demographics and Registration.
4. Appointment Scheduling.
Part III: CLINICAL SKILLS.
5. Preliminary Duties in the EMR.
6. Patient Work-Up.
7. Completing the Visit.
8. Other Clinical Documentation.
Part IV: BILLING SKILLS.
9. Billing.
10. Claims Manager and Collections.
Part V: APPLY YOUR SKILLS.
11. Applied Learning for the Paperless Medical Office.
Index.
Glossary.