MyLab Nursing with Pearson eText Access Code for Effective Leadership and Management in Nursing

Part I: Understanding Nursing Management and Organizations

1. Introducing Nursing Management

2. Designing Organizations

3. Delivering Nursing Care

4. Leading, Managing, and Following

5. Initiating and Managing Change

6. Managing and Improving Quality

7. Understanding Legal and Ethical Issues

8. Understanding Power and Politics

Part 2: Learning Key Skills in Nursing Management

9. Thinking Critically, Making Decisions, Solving Problems

10. Communicating Effectively

11. Delegating Successfully

12. Building and Managing Teams

13. Handling Conflict

14. Managing Time

Part 3: Managing Resources

15. Budgeting and Managing Fiscal Resources

16. Recruiting and Selecting Staff

17. Staffing and Scheduling

18. Motivating and Developing Staff

19. Evaluating Staff Performance

20. Feedback and Coaching, Disciplining, and Terminating Staff

21. Managing Absenteeism, Reducing Turnover, Retaining Staff

22. Dealing with Disruptive Staff Problem

23. Preparing for Emergencies

24. Preventing Workplace Violence

25. Handling Collective Bargaining Issues

Part 4: Taking Care of Yourself

26. Managing Stress

27. Advancing Your Career

Part 5: Looking to the Future

28. Imagining the Future