Letters from Rising Pharmacy Stars

Susan Cantrell, BS Pharm, CAE, Director, Drug Information Association North America. As the first regional Director for North America, Susan works with the Advisory Council of North America and its Content Advisory Committee to develop DIA’s overall strategy for this region. She is also responsible for outreach to regulatory and other government agencies (such as the FDA and NIH), and related associations, and will divide her time between worldwide headquarters in Horsham (PA) and Washington, DC. As a regional director, Susan also serves on the Global Management Team, responsible for helping to coordinate DIA enterprise resources and policy from an operational perspective. Prior to joining DIA Susan was with the American Society of Health System Pharmacists, a professional society for whom she worked for 19 years in a series of progressively responsible positions. She most recently served as Vice President of Resources Development, where she led the Society’s efforts in domestic and international business development. Prior to this, she served as Managing Director, ASHP Advantage, a division of the society that developed and implemented accredited educational programs to assist pharmacists and health professionals. Susan brings significant experience in pharmacy practice, health care delivery and policy, and association management, including a substantial background in professional education, large meetings, business development, and volunteer engagement. Susan is a member of the Alliance for Continuing Medical Education, the American Society of Association Executives, the American Society of Health-System Pharmacists, and the International Pharmaceutical Federation. She earned her Bachelor of Science in Pharmacy from the University of Mississippi, and has completed a residency in hospital pharmacy. She is pursuing graduate training in public health at the University of North Carolina. Susan’s numerous honors include the 2010 Alliance for Continuing Medical Education President’s Award. Sara J. White, R.Ph., MS, FASHP. Sara is currently a primary faculty member for the ASHP Education and Research Foundation’s Pharmacy Leadership Academy (PLA) and Leaders Innovation Masters Series (LIMS) programs and a pharmacy leadership coach. She graduated from Oregon State University with a bachelor's degree in pharmacy. After graduation, she worked at the University of Oregon Medical Center and Emanuel Hospital in Portland for two years. She then earned her Master of Science degree at The Ohio State University and completed an ASHP-accredited residency at The Ohio State University Hospitals and Clinics. Sara served as associate director, director of clinical education, and professor at the University of Kansas Medical Center and School of Pharmacy for 20 years. She was the director of pharmacy at Stanford Hospital and Clinics and clinical professor at the University of California, San Francisco, for 11 years before taking an early retirement. She has served as an ASHP Foundation Scholar-in-Residence. She is in her third three-year term as a corporate board member for Omnicell. White has served as president of the Greater Kansas City Society of Hospital Pharmacists, Kansas Society of Hospital Pharmacists, and American Society of Health-System Pharmacists. She has also served ASHP as chair of the House of Delegates, a board member, and a council member. She has received multiple awards for her contributions to pharmacy, including the Kansas Hospital Pharmacist of the Year Award, Kansas Pharmacist of the Year Award, Harold N. Godwin Lecture Award, Lambda Kappa Sigma Vanguard Leadership Award, Clifton J. Latiolais Award, John A. Webb Lecture Award, Ohio State Jack L. Beal Post baccalaureate Award, ASHP Distinguished Leadership Award and the Harvey A.K. Whitney Lecture Award. In addition to developing, implementing, and leading comprehensive computerized clinical and distributive pharmacy services, which included computerized prescriber order entry and unit-based drug distribution automation, Sara has trained over 90 pharmacy residents and taught numerous pharmacy students.

Follow Your Passion, Focus on Relationships, Develop Expertise, and Enjoy the Ride
Planning and Opening a New Hospital Pharmacy and Having Broad-Based Impact
Don’t Turn Down Opportunities Even If They Make You Feel Uncomfortable
Sometimes Others Know You Better Than You Know Yourself
Although Not Easy, a Guy Can Have It All—Family and Successful Career
Your Contribution May Be in a Field That Has Not Yet Been Imagined
Find Your Own Way Even If It Is a Change from Your Original Path
Navigating the Profession and Life as a Married Pharmacist Couple: Life Will Inevitably Throw You Curveballs
Think of Your Life-Career as Your Four-Chambered Heart
Life Is Never What You Expect It to Be
Leading an International Pharmacy Enterprise
Handling Your Personal Finances Appropriately and Other Management Advice
Whatever Is Worth Doing at All Is Worth Doing Well
Sometimes the Ideal Opportunities Are Disguised in the Disappointment of Missing Out on Another Opportunity
The Impact of Succession Planning and Paving the Way for Others
Tapping into the Influence of a Few to Positively Impact the Actions of Many
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Everyone Loves a Good Story
Go Forth with an Open Mind and Be Passionate About What You Do
Network and Think About What Makes a Good Boss
It’s Not Easy, But a Gal Can Have It All—Family and Successful Career
Leadership Roles Allow You to Be Present at Work and at Life
Sometimes It’s Not About What You Know, It’s About Who You Know andWhat They Think About You
Work Hard, Seize Opportunities, and Dream Big
Having One Foot in the Clinical Realm and One Foot in the Operational Realm
Being Successful as a Tenure Track Faculty Member
Keep Your Eyes Open and Seize Opportunities
Conducting Successful Residencies
Mentors—A Gift
Legacies Aren’t a Burden, But a Blessing