Pediatric Telephone Protocols

Authored by renowned telehealth pioneer Barton D. Schmitt, MD, FAAP, Pediatric Telephone Protocols provides proven solutions for consistently high-quality telephone care. This popular resource from the American Academy of Pediatrics features more than 125 tested decision-support protocols spanning 98% of common pediatric complaints--everything from abdominal pain and anaphylaxis to thrush, tick bite, and trauma. Here's the help triagers need to handle calls with complete confidence.




Highlighted triage assessment questions--step-by-step checklists to help gauge the urgency of patient problems and select the appropriate disposition
Parent-reassuring home care instructions
Prescription and nonprescription medication questions, dosages, and recommendations
Detailed User's Guide--a valuable training tool for triage and advice personnel
Reproducible telephone log sheets--standardize call documentation and save charting time
Quality assurance checklist--for staff training and evaluation, enhanced caller satisfaction
Urgent updates--immediate Web access to protocol changes
Spiral-bound format--lies flat for convenient use


The14th Edition has been updated from cover to cover NEW look and feel for streamlined triage--eye-appealing double-column format helps triagers scan relevant
protocols more easily, zero in on callers' specific concernsmore rapidly.

Content updates--more than 90% of all protocols revised, many extensively.

New protocols include
Food Reactions
Influenza Exposure
Rash, Amoxicillin or Augmentin
Vomiting With Diarrhea

Robust Index--for faster, easier searching by page number.

Sharpened symptom definitions--speed problem identification.