The Wiley-Blackwell Handbook of the Psychology of Coaching and Mentoring

Jonathan Passmore is one of the UK's foremost leadership coaches with a wealth of private sector and academic experience. His prolific research, writing, consultancy, and worldwide speaking engagements have made him a recognized authority on coaching and organizational change. His many books and articles include the best-selling text Excellence in Coaching (2006). David Peterson is executive director of coaching and leadership at Google, Inc. A recognized pioneer in the field of executive coaching, he has a PhD. in industrial/organizational and counseling psychology. David has conducted ground-breaking research in leadership development and is the author of several best-selling books and many articles on the topic. Teresa Freire is Assistant Professor in the School of Psychology at the University of Minho, Portugal, where she coordinates research on positive psychology, leads the university’s peer tutoring and coaching project and directs its Psychological Counseling Service. She has published widely, and is a management board committee member of the European Network for Positive Psychology (ENPP).

About the Editors vii About the Contributors viii

Foreword by Sir John Whitmore xiv

Series’ Preface xvi

Railway Children xviii

1 The Psychology of Coaching and Mentoring 1
Jonathan Passmore, David B. Peterson, and Teresa Freire

Section I Coaching 13

2 The Efficacy of Coaching 15
Anthony M. Grant

3 The Role of Contracting in Coaching: Balancing Individual Client and Organizational Issues 40
Robert J. Lee

4 The Development of Meaning and Identity Within Coaching 58
Mary Wayne Bush, Esra Ozkan, and Jonathan Passmore

5 Coaching Ethics 68
Rodney L. Lowman

6 The Neuroscience of Coaching 89
Miles Bowman, Kathleen M. Ayers, Joan C. King, and Linda J. Page

7 Mindfulness in Coaching: Philosophy, psychology or just a useful skill? 112
Michael J. Cavanagh and Gordon B. Spence

8 Developmental Coaching – Developing the Self 135
Tatiana Bachkirova

9 Gender Issues in Business Coaching 155
Sunny Stout-Rostron

10 Team Coaching 175
Alison Carter and Peter Hawkins

Section II Mentoring 195

11 Designing Mentoring Schemes for Organizations 197
Paul Stokes and Lis Merrick

12 The Efficacy of Mentoring – the Benefits for Mentees, Mentors, and Organizations 217
Chloé Tong and Kathy E. Kram

13 Training Mentors – Behaviors Which Bring Positive Outcomes in Mentoring 243
Robert Garvey and Gunnela Westlander

14 Mentoring Programs for Under-represented Groups 266
Rowena Ortiz-Walters and Lucy L. Gilson

Section III Theories and Models With Implications for Coaching 283

15 Humanistic/Person-centered Approaches 285
Jane Brodie Gregory and Paul E. Levy

16 Behavioral Coaching 298
Fiona Eldridge and Sabine Dembkowski

17 Cognitive Behavioral Approaches 319
Stephen Palmer and Helen Williams

18 Motivational Interviewing Approach 339
Tim Anstiss and Jonathan Passmore

19 Psychodynamic Approach 365
Michael A. Diamond

20 Gestalt Approach 385
Juliann Spoth, Sarah Toman, Robin Leichtman, and Julie Allan

21 Narrative Approaches 407
Reinhard Stelter

22 Positive Psychology Approaches 426
Teresa Freire

Section IV Issues in Coaching and Mentoring 443

23 Conducting Organizational-Based Evaluations of Coaching and Mentoring Programs 445
Siegfried Greif

24 The Role of Emotions in Coaching and Mentoring 471
Kate Hefferon

25 Cross-cultural Working in Coaching and Mentoring 483
Geoffrey Abbott, Kate Gilbert, and Philippe Rosinski

26 Virtual Coaching and Mentoring 501
Niloofar Ghods and Camala Boyce

Index 524