Medication Safety

Ken Baker is a pharmacist and an attorney. He practices law, of counsel, with the Phoenix, Arizona law firm of Renaud Cook Drury Mesaros, PA. His areas of concentration are medical and pharmacy malpractice and administrative law. Ken also consults with pharmacy owners and executives on subjects ranging from pharmacy law and risk management to reducing medication errors and quality assurance systems. He continues to consult with Pharmacists Mutual Insurance Company and PMC Quality Commitment, Inc. In addition to law practice, Ken teaches as adjunct faculty at Midestern University College of Pharmacy in Glendale, Arizona. He is also Adjunct Assistant Professor for the University of Florida. Previously, he taught Pharmacy Law & Ethics at the University of Iowa.

1. The Theory of Quality: A Pharmacy Imperative.
2. The Role of the Pharmacy Technician in Reducing Medication Errors.
3. The Pharmacist's Role in Reducing Medication Errors.
4. Prescription Workflow, the Basics.
5. Identify the Risks: Determining Where Mistakes Could be Made in the System?
6. Best Practices & Other Tools: Practices to Reduce the Risk of Errors.
7. Refining the Workflow.
8. Training for Quality: Making it Work.
9. Monitoring & Learning from Mistakes: The Last Step in Quality.
10. Role of the Patient in Preventing Medication Errors.