Improving Patient Care

Richard Grol, Scientific Institute for Quality of Healthcare, The Netherlands Michel Wensing, Scientific Institute for Quality of Healthcare, The Netherlands Martin Eccles, University of Newcastle upon Tyne, UK David Davis, Association of American Medical Colleges, Washington DC, USA, Washington DC, USA, USA

List of Contributors Introduction Part I Principles of Implementation of Change 1 Implementation of change in healthcare: a complex problem Richard Grol, Michel Wensing 2 Theories on implementation of change in healthcare Richard Grol, Michel Wensing, Marije Bosch, Marlies Hulscher, Martin Eccles 3 Effective implementation of change in healthcare: a systematic approach Richard Grol, Michel Wensing 4 Planning and organizing the change process Richard Grol, Marielle Ouwens, Hub Wollersheim Part II Guidelines and Innovations 5 Characteristics of successful innovations Richard Grol, Michel Wensing 6 Clinical practice guidelines as a tool for improving patient care Jako Burgers, Mirrian Smolders, Trudy van der Weijden, David Davis, Richard Grol Part III Assessment of Performance 7 Quality and safety of care: the role of indicators Joze Braspenning, Rosella Hermens, Hilly Calsbeek, Gert Westert, Stephen Campbell, Richard Grol Part IV Problem Analysis 8 Determinants of change Michel Wensing, Marije Bosch, Richard Grol 9 Methods to identify determinants of change in healthcare Michel Wensing, Marije Bosch, Richard Grol Part V Strategies for Change 10 Development and selection of strategies for improving patient care Richard Grol, Marije Bosch, Michel Wensing 11 Dissemination of innovations Richard Grol, Michel Wensing 12 Educational strategies Michel Wensing, Cornelia Fluit, Richard Grol 13 Feedback and reminders Trudy van der Weijden, Michel Wensing, Martin Eccles, Richard Grol 14 Patient-focused strategies Marjan Faber, Trudy van der Weijden, Glyn Elwyn, Michel Wensing, Richard Grol 15 Organizational implementation strategies for change Michel Wensing, Miranda Laurant, Marielle Ouwens, Hub Wollersheim 16 Patient safety and risk prevention Marieke Zegers, Hub Wollersheim, Michel Wensing, Charles Vincent, Richard Grol 17 Economic and policy strategies for implementation of change Michel Wensing, Martin Eccles, Richard Grol 18 Multifaceted strategies for improvement Marlies Hulscher, Michel Wensing, Richard Grol Part VI Organization and Evaluation 19 Planning of change implementation Richard Grol, Marielle Ouwens 20 Impact of implementation strategies: controlled studies Trudy van der Weijden, Martin Eccles, Jeremy Grimshaw, Richard Grol 21 Observational evaluation of implementation strategies Michel Wensing, Richard Grol 22 Process evaluation of implementation strategies Marlies Hulscher, Miranda Laurant, Richard Grol 23 Economic evaluation of implementation strategies Johan L. Severens, Ties Hoomans, Eddy Adang, Michel Wensing Index