Delmar's Clinical Medical Assisting

Ms. Lindh, CMA (AAMA) is Professor Emerita at Highline College in Des Moines, Washington, where she served as Program Director and a consultant to the Medical Assistant Program, and received the Outstanding Faculty Member of the Year award for reshaping the program. The co-author of several textbooks on medical assisting, Ms. Lindh conducted workshops and lectured at events across the country during her tenure, and remains an active member of both the SeaTac Chapter of the American Association of Medical Assistants (AAMA) and the National American Association of Medical Assistants. Marilyn S. Pooler, RN, MEd, RMA(AMT), is a Professor in the Medical Assisting Department at Springfield Technical Community College, Springfield, Massachusetts. Marilyn has taught at Springfield for twenty years and previously served as chair of the Medical Assisting Department. She is on the certifying board of the AAMA task force for test construction and is a member of the executive board of the New England Association of Allied Health Educators. She is also a site surveyor for AAMA, reviewing medical assisting programs at schools and colleges seeking accreditation. Dr. Tamparo, PhD, CMA-A (AAMA) is the former Dean of Business and Allied Health at the Lake Washington Institute of Technology in Kirkland, Washington, and founder of the Medical Assistant Program at Highline College. The author and co-author of four texts for allied health professionals, she is also a member of the SeaTac American Association of Medical Assistants and the National American Association of Medical Assistants. Ms. Dahl, CMA (AAMA), CPC served as a tenured faculty member and coordinator for the Medical Assisting Program at Whatcom Community College in Bellingham, Washington, for more than 20 years. A credentialed CMA and CPC, she actively participated in the Whatcom County Chapter of Medical Assistants, Washington State Society of Medical Assistants, American Association of Medical Assistants (AAMA), Washington State Medical Assisting Educators, and American Academy of Professional Coders (AAPC). Ms. Dahl is currently consulting to organizations on medical management, personnel issues, curriculum development, and program accreditation, and as a medical assistant advocate.

Section I: General Procedures. Unit 1: Introduction to Medical Assisting and Health Professions. Chapter 1 The Medical Assisting Profession. Chapter 2 Health Care Settings and the Health Care Team. Chapter 3 History of Medicine. Unit 2: The Therapeutic Approach. Chapter 4 Therapeutic Communication Skills. Chapter 5 Coping Skills for the Medical Assistant. Chapter 6 The Therapeutic Approach to the Patient with Life-Threatening Illness. Unit 3: Responsible Medical Practice. Chapter 7 Legal Considerations. Chapter 8 Ethical Considerations. Chapter 9 Emergency Procedures and First Aid. Section II: Clinical Procedures. Unit 4: Integrated Clinical Procedures. Chapter 10 Infection Control and Medical Asepsis. Chapter 11 The Patient History and Documentation. Chapter 12 Vital Signs and Measurements. Chapter 13 The Physical Examination. Unit 5: Assisting with Specialty Examinations and Procedures. Chapter 14 Obstetrics and Gynecology. Chapter 15 Pediatrics. Chapter 16 Male Reproductive System. Chapter 17 Gerontology. Chapter 18 Examinations and Procedures of Body Systems. Unit 6: Advanced Techniques and Procedures. Chapter 19 Assisting with Ambulatory/Office Surgery. Chapter 20 Diagnostic Imaging. Chapter 21 Rehabilitation and Therapeutic Modalities. Chapter 22 Nutrition in Health and Disease. Chapter 23 Basic Pharmacology. Chapter 24 Calculation of Medication Dosage and Medication Administration. Chapter 25 Electrocardiography. Chapter 26 Safety and Regulatory Guidelines in the Medical Laboratory. Unit 7: Laboratory Procedures. Chapter 27 Introduction to the Medical Laboratory. Chapter 28 Phlebotomy: Venipuncture and Capillary Puncture. Chapter 29 Hematology. Chapter 30 Urinalysis. Chapter 31 Basic Microbiology. Chapter 32 Specialty Laboratory Tests. Section III: Professional Procedures. Unit 8: Office and Human Resource Management. Chapter 33 The Medical Assistant as Office Manager. Chapter 34 The Medical Assistant as Human Resources Manager. Unit 9: Entry into the Profession. Chapter 35 Preparing for Medical Assisting Credentials. Chapter 36 Employment Strategies.