Outlook 2007 Business Contact Manager For Dummies

Karen Fredricks has 20 years of experience with contact management software, sales processes, and the effective use of technology. Lon Orenstein is a consultant of Sales Force Automation and Customer Relationship Management strategies.

Introduction. Part I: Getting to Know Your Business Contact Manager. Chapter 1: What Is Outlook Business Contact Manager? Chapter 2: Finding Your Way Around Business Contact Manager. Chapter 3: Getting Down to Business Contact Manager. Part II: Putting BCM to Work. Chapter 4: Getting to Know Your Business Contacts. Chapter 5: Setting Up Your Business Accounts. Chapter 6: Color Your World with Categories. Chapter 7: Creating Customized BCM Fields. Part III: Organizing Your Day. Chapter 8: Managing Your Calendar. Chapter 9: Multitasking with the Task List. Chapter 10: Creating Business Histories. Part IV: Show Me the Money! Chapter 11: Sharing Your Data. Chapter 12: Working with Opportunities. Chapter 13: Accounting We Will Go. Part V: Communicating with the Outside World. Chapter 14: Merging BCM with Word. Chapter 15: Creating and Tracking Marketing Campaigns. Chapter 16: Taking the Show on the Road. Part VI: Digging In a Bit Deeper. Chapter 17: Seek and Ye Shall Find Your Data. Chapter 18: Measuring Your Progress with BCM Reports. Chapter 19: Managing Your Projects and Teams. Chapter 20: Maintaining Your Database. Part VII: The Part of Tens. Chapter 21: Ten Cool Things You Can Do In Business Contact Manager. Chapter 22: Ten Cool Ways to Get Information into BCM. Index.