Digital Government and Public Interaction: Platforms, Chatbots, and Public Satisfaction

Yuanyuan Guo is a assistant researcher in the School of Public Policy & Management at Tsinghua University. She has devoted her career to digital government research. She has published articles in indexed journals and regularly participated in academic and professional conferences. She has recently published the article Factors Affecting Institutionalized Political Participation of Chinese Women: An Empirical Analysis Based on CGSS2021 Data.