Computer-Supported Collaboration

Preface.- 1. Cognitive and Social Psychology in Collaboration.- 1. Introduction.- 2. Cognitive Models.- 3. Cognitive Effects and Biases.- 4. Social Psychology Factors.- 5. Socially Aware Systems.- 2. Media Factors in Collaboration.- 1. Introduction.- 2. Environmental Factors Affecting Collaboration.- 3. Visual and Auditory Cues in Face-To-Face Collaboration.- 4. Video Versus Audio-Only.- 5. Proxemic Effects.- 6. Dialog Structure.- 7. Social Context Cues.- 8. Managerial Behavior and Information Richness.- 9. Effects of I/O Rates and Asynchrony.- 10. Physical Artifacts.- 3. Group Problem-Solving: Tasks, Productivity, Early Experiments.- 1. Introduction.- 2. Group Productivity and Types of Tasks.- 3. Group Problem Solving on Disjunctive Tasks.- 4. Characteristics Of Groups.- 4. Computer-Supported Processes and Productivity.- 1. Introduction.- 2. Process Gains and Losses.- 3. Structuring Interactions.- 5. Communication and Information in Organizations and Groups.- 1. Introduction.- 2. Effects of Organizational Embedding.- 3. Information Sharing.- 6. Groupware.- 1. Introduction.- 2. Groupware Applications and Effects.- 3. Impediments to Developing and Using Groupware.- 4. Design Presuppositions in Groupware.- 5. Virtual Workspaces.- 6. Shared I/O and Development Toolkits.- 7. A Brief Survey of Experimental Results on Computer-Supported Collaboration and Software Development.- 1. Introduction.- 2. Standardized Frameworks.- 3. Meta-Analyses.- 4. Computer-Supported Brainstorming Studies.- 5. Software Development Tasks.- 8. Collaborative-Cognitive Model for Introductory Software Development.- 1. Introduction.- 2. Problem Solving.- 3. Software Development.- 4. Composite Cognitive Model for Problem Solving Based Introductory Software Development.- 5. Collaborative Factors in Software Development.- References.- Author Index.