Data Protection in the Financial Services Industry

Mandy Webster is a Chartered Secretary and a barrister. An in-house career as a company secretary and lawyer for 15 years gave her a wealth of experience of business issues and instilled the need for business-friendly solutions. She set up Data Protection Consulting in June 1999 offering audit, advice and training on data protection compliance. Data Protection Consulting is a member of the Institute of Chartered Secretaries and Administrators Public Practice Scheme. Her book, Data Protection for the HR Manager was published by Gower in 2003.

Contents: Introduction. Part I The Principles: Definitions; The first principle; The second principle; The third principle; The fourth principle; The fifth principle; The sixth principle; The seventh principle; The eighth principle. Part II Key Implications Relating to the Stages of the Financial Services' Customer Life Cycle: What is personal data?; Advertising and the impact of the first and second principles; Marketing and privacy issues; The sales process and the third principle; Using sensitive data; Record-keeping and the fourth and fifth principles; Security: the practical implications of the seventh principle; The exercise of subject rights and the sixth principle; Outsourcing to India. Part III The Regulatory Framework: The information commissioner; Notification; Criminal offences; The Financial Services Authority; Conflicts between laws and regulation; Bibliography; Index.