IT Infrastructure

Ralf Süß has dedicated over 40 years to the IT industry, deepening his expertise in all aspects of computing, data center design, and management. His experience is underscored by a significant role with Hewlett Packard's Pacific Asia Technical Sales. Ralf's professional journey has led him to collaborate with global giants in the realm of cloud services, including Amazon, Apple, and Microsoft. In tandem, he has catered to the needs of renowned network equipment providers, including Ericsson, Nokia, and Cisco. Melding theoretical acumen with practical experiences, Ralf has seamlessly adapted, ensuring his skills remain both relevant and innovative. This adaptability, combined with his rich experience, positions him as a knowledgeable figure who consistently offers insights and reflections from his vast tenure in IT infrastructure. Yannik Süß has an extensive two-decade background in web and e-commerce. Driven by a deep passion for technology, he has managed critical web projects, spanning from site development to intricate ecommerce platforms. Proficient in data-driven decision making, he has implemented and overseen the development of robust data warehouses to optimize business intelligence and analytics. With a master's degree in Strategic IT Management and an ongoing Doctorate, Yannik expertly bridges theoretical frameworks with practical challenges. He has also authored the second edition of E-commerce for Small and Medium-sized Enterprises, published by Springer, showcasing his comprehensive grasp of the digital commerce landscape.

Chapter 1: Introduction.- Chapter 2: The Architecture of IT Cloud Services.- Chapter 3: Data Center Facilities.- Chapter 4: Compute and Virtualization.- Chapter 5: Storage and Virtualization.- Chapter 6: Network.- Chapter 7: Backup.- Chapter 8: Data Center Security and Resiliency.- Chapter 9: IT Support Services.