Data Mining Techniques - Michael J. A. Berry, Gordon S. Linoff

Data Mining Techniques

for Marketing, Sales and Customer Relationship Management
Buch | Softcover
672 Seiten
2004 | 2nd Revised edition
John Wiley & Sons Inc (Verlag)
978-0-471-47064-9 (ISBN)
46,55 inkl. MwSt
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Shows business managers, marketing analysts, and data mining specialists how to harness fundamental data mining methods and techniques to solve common types of business problems.
Packed with more than forty percent new and updated material, this edition shows business managers, marketing analysts, and data mining specialists how to harness fundamental data mining methods and techniques to solve common types of business problems Each chapter covers a new data mining technique, and then shows readers how to apply the technique for improved marketing, sales, and customer support The authors build on their reputation for concise, clear, and practical explanations of complex concepts, making this book the perfect introduction to data mining More advanced chapters cover such topics as how to prepare data for analysis and how to create the necessary infrastructure for data mining Covers core data mining techniques, including decision trees, neural networks, collaborative filtering, association rules, link analysis, clustering, and survival analysis

MICHAEL J. A. BERRY and GORDON S. LINOFF are the founders of Data Miners, Inc., a consultancy specializing in data mining. They have jointly authored some of the leading data mining titles in the field, Data Mining Techniques, Mastering Data Mining, and Mining the Web (all from Wiley). They each have more than a decade of experience applying data mining techniques to business problems in marketing and customer relationship management.

Acknowledgments.About the Authors.Introduction.Chapter 1: Why and What Is Data Mining?Chapter 2: The Virtuous Cycle of Data Mining.Chapter 3: Data Mining Methodology and Best Practices.Chapter 4: Data Mining Applications in Marketing and Customer Relationship Management.Chapter 5: The Lure of Statistics: Data Mining Using Familiar Tools.Chapter 6: Decision Trees.Chapter 7: Artificial Neural Networks.Chapter 8: Nearest Neighbor Approaches: Memory-Based Reasoning and Collaborative Filtering.Chapter 9: Market Basket Analysis and Association Rules.Chapter 10: Link Analysis.Chapter 11: Automatic Cluster Detection.Chapter 12: Knowing When to Worry: Hazard Functions and Survival Analysis in Marketing.Chapter 13: Genetic Algorithms.Chapter 14: Data Mining throughout the Customer Life Cycle.Chapter 15: Data Warehousing, OLAP, and Data Mining.Chapter 16: Building the Data Mining Environment.Chapter 17: Preparing Data for Mining.Chapter 18: Putting Data Mining to Work.Index.

Erscheint lt. Verlag 9.4.2004
Zusatzinfo illustrations
Verlagsort New York
Sprache englisch
Maße 187 x 235 mm
Gewicht 932 g
Einbandart Paperback
Themenwelt Informatik Office Programme Outlook
ISBN-10 0-471-47064-3 / 0471470643
ISBN-13 978-0-471-47064-9 / 9780471470649
Zustand Neuware
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