Knowledge Management Systems

SHABAHAT HUSAIN is Professor of Library and Information Science and has not only served as Chairman, Dean, and University Librarian at Aligarh Muslim University, India, during 40 years of his active service, but also as President of the Indian Library Association. Besides his contributions to several International Conferences, Shabahat is a founder editor of ‘Collnet Journal of Scientometrics and Information Management’ (Taylor & Francis) and has so far authored 50 research articles and 8 books, including ‘Library Classification: Facets and Analyses’ (McGraw Hill, 1993) which is considered as the authoritative text on the subject. JEAN-LOUIS ERMINE is Professor Emeritus at Institut Mines-Télécom Business School, Université Paris-Saclay, France. Author of 8 books and more than a hundred peer-reviewed articles, Jean-Louis is also founder Honorary President of the ‘French Knowledge Management Club’, President of ‘French Academic Association for KM’, was a part of the French delegation for ISO on Knowledge Management (2018/19) and has served as an expert consultant in Business Knowledge Management both in France and abroad.

Chapter 1. A Conceptual Approach to Knowledge Management
Chapter 2. An Overview and Trends in Knowledge Management
Chapter 3. Knowledge Management: Processes and Models
Chapter 4. The Virtuous KM Cycle: A Global Approach to Managing Knowledge
Chapter 5. The Key Processes for KM: The Daisey Model
Chapter 6. Knowledge Management System: A Case Study of Sonatrach, National Oil Company, Algeria
Chapter 7. Knowledge Management Standardization: An Overview
Chapter 8. Knowledge Management International Standards: ISO 9001, 30401 and IAEA Safety Standards
Chapter 9. Artificial Intelligence and Knowledge Management
Chapter 10. Evaluation of Knowledge Management System